Daniel Khuu Email & Phone Number

Las Vegas, Nevada Area

Develop sales / marketing targets & goals through analyzed performance trends based on opportunities and risksDefine and simplify key performance indicators on management reports to promote actionable dataCollaborate with Compensation/Payroll/Accounting to ensure incentive program plans adhere to Corporate Policy and ProcedureImproved hourly payroll monitoring of scheduled time vs over time toward more effective department management

Las Vegas, Nevada Area

• Analyze player ratings and overlay with direct mail campaign parameters to ensure consistency with pre-determined criteria• Monthly expense forecasting and reconciliation to marketing budget (P&L analysis)• Prepare pro forma analyses for the planning and decision making on booking entertainment for casino events• Monitor the redemption and conversion of marketing campaigns and analyze opportunities for improvement• Create, revise, and optimize BI tools to assist database personnel with campaign set up and queries (SQL, Cognos, Aprimo)• Assist leadership team with end-user input training, data entry standards development and data cleansing procedures

Revenue maximization and relationship management to help drive appropriate demand to the hotel. Inventory management, market mix analysis, and pricing strategy.• Develop selling strategies based on future demand forecasts and current market conditions.• Understanding of optimizing room inventory controls to align rate strategies with budget goals while being conscious of market realities.• Constant data analysis of current travel trends, consumer buying confidence, market compression to support key booking departments: sales, marketing, and reservations.• Review daily reports and monitor booking pace to identify short-term opportunities. Provide insightful forecasts for hotel operations and executive teams.

Las Vegas, Nevada Area

• Provide accurate and insightful reporting to Sales and Marketing Management• Create and maintain trend reports and track marketing data integral to the preparation of annual budgeting, planning, and forecasting• Consult and assist creation of Sales Budget, Marketing Plans• Assist in preparation of regional budget and forecast models/reports• Research forecast to budget variances towards cost per revenue analysis• Develop strategic compensation plans and evaluate performance for Sales and Marketing teams• Backup payroll coordinator and accounts payable

Tucson, Az

• Experienced opening of a newly built hotel, and have been a part of the growth, development, and fine-tuning of hotel operations at the front office as well as in the administrative office.• Advise and assist with creation of hotel annual budget. • Collaborate with sales and marketing team for major decisions. • Lead weekly revenue maximization meetings with General Manager, Director of Sales, VP of Operations, and Front Office Manager for rate decisions based on market compression and macroeconomic pressures. • Present weekly analysis of competitive set behavior and current events (local and wide area) that may affect transient flow of business and general demand. • Prepare forecasts weekly for department heads’ staffing/scheduling. • Manage rooms and inventory for all transient and group segments.• Prepare displacement analyses for sales team. • Maintain professional relationships with local negotiated business accounts. • Remain current with hotel policies/standards and industry news. • Capable and knowledgeable of all front desk operations.

Tucson, Az

• Experienced with interviewing and hiring. Directly responsible for training, mentoring, and evaluating performance of front office staff.• Reviewed guest Satisfaction and Loyalty Tracking reports to develop better guest service procedures and more effective complaint resolutions.• Led monthly front office staff meetings to reinforce brand goals, review current and past strategies, and define future objectives.

Tucson, Az