Daniel Kish Email & Phone Number

New York, Ny, Us

• Lead the Global Operations and Excellence program by designing the vision and blueprint for the end-to-end Improvement programs• Partner with leaders in many functional areas to facilitate strategy deployment and establish and refine KPI’s in the areas of customer, finance, people and quality to measure success of initiatives• Define the operational roadmap towards our vision by setting and aligning priorities and goals with business and technology leaders to achieve service quality and efficiency targets• Manage end-to-end operational process redesign across functions - including Software Solutions, Operations, Go-To-Market. Finance, Compliance and Data Services

San Ramon, California, Us

Lead a cross-functional team of approximately 60 service professionals responsible for implementing cloud-based and on-premises Asset Performance Management and Operations Performance Management solutions to some of the largest utilities and refineries in the Americas Region. As part of the Global Services leadership team, helped establish annual goals and tracking metrics including on time delivery, delivery cycle time, billable utilization, cost accuracy and effective cost rate. Accountable for revenue and margin. Collaborated regularly with our customer senior leadership on their digital transformation journey. Supported sales and commercial operations in proposal generation. Facilitated customer feedback sessions with product team. Built relationships with system integrators to support services demand. Starting in 2020 began using Lean principals throughout the organization to drive improvements. • Coached, mentored, and collaborated with leadership team of seven directors in leading the Americas Region• Work scopes ranged from small $10K support agreements to multimillion dollar multiyearprograms• Annual services revenue was approximately $20M. Annual services margin was approximately 45%.• Created standard work to optimize delivery, customer value and scalability• Received Outstanding Leadership Award June 2017• 2022 Business Leadership Program

Houston, Tx, Us

Responsible for leading the implementation of Enterprise Trading and Risk Management Software (ETRM) and related solutions for various clients and for business development across the energy space. • Led IT team of wholesale gas trading organization on optimizing the gas scheduling function through a custom developed gas scheduling tool• Acting as SME for engagement with wholesale power and gas energy provider mentoring other team members on commodity trading industry topics • Led the implementation of Endur 10.6 for retail gas company including customized cost of gas solution and hedge analysis tool which resulted in additional project work with the client’s other subsidiaries• Developed contacts at various utilities, wholesale energy providers, retail energy providers and related industries in pursuit of new business • Consistently met or exceeded billable hour targets • Participated in multiple large scale ETRM RFP Responses

Schenectady, Ny, Us

Managed organization of four direct reports, five functional reports, five onshore contractors and thirty offshore contractors in the delivery of mission critical consultative selling application, additional MyFleet™ applications (NPIs) and support of the MSA infrastructure.

Schenectady, Ny, Us

Led requirements gathering and development for various MyFleet™ business and analytical applications using off shore development teams and agile concepts.

Houston, Tx, Us

In last position, led team of 50 employees, consultants and vendors in the delivery and support of solutions to plant operations, commercial operations, risk control and commodity and asset accounting. Mentored staff of four managers in leadership, employee development, project management, governance, vendor relations, budgeting, contract negotiation, software development methodologies and support operations.

Houston, Texas, Us

• Completed Systems Engineering Development Program.• Promoted to Advanced System Engineer 1995 and then to SE Supervisor a year later.• Gained experience in all aspects of system development and support including account support, production support, system conversion, team leadership, development, project management leadership, sales support, and organizational leadership.• Led staff of 25 people in the development of GasTransact, a gas management and Commercial & Industrial customer management system focused on the needs of Natural Gas LDCs.• Supported 14 different client implementations