Licensed REALTOR® in the State of Arizona. 1+ year experience assistant construction superintendent coordinating and completing full scale residential renovations. 10+ years in customer service and operational roles with companies such as Vanguard and Starbucks.Skills & Tools: ARMLS, Supra eKey, TransactionDesk, ShowingTime, MS Suite, Monday.comA few examples of my work UR Construction• Successfully completed 11 full scale multi-family & single-family remodels in 2022 alone • Experience in finish carpentry, full kitchen & bathroom cabinet installations, window & door installations, demolition, appliance and fixture installations and more• Job site preparation, clean up and safety• Assisted in development of renovation schedule and budget using Monday.com & ExcelVanguard• Promoted to High-Net-Worth Case Manager overseeing operational requests from Vanguard’s wealthiest clients• Ensured strict quality standards were met through attentiveness and achieved a 99.7% quality level • Led a team that resolved a longstanding issue related to excessive outbound mailings to clients which resulted in an annual savings of $60,000+ per year and improved the client experience