Danielle Klein Email & Phone Number

The Colony, TX, US

Frisco, Texas, United States

Frisco, Texas, United States

Frisco, Texas, United States

Grapevine, Texas, United States

Conducts in-depth analysis using internal and external data to qualify leads and distribute to the sales team. Develops and implements systems and metrics to accurately price engine repairs and provide sales proposals to Regional Engine Managers. Works cross functionally with sales, marketing and Program Leadership and directly with Service Directors.

Plano, Texas, United States

• Supported the sales team by analyzing business and financial results, overseeing new agreements and the fulfillment of contract terms, aiding in brand transitions, and tracking spending. Formulated analytical pricing.
• Achieved 98% price accuracy based on KPI targets.
• Created, cultivated, and managed relationships with key vendor accounts incoordination with Medline’s local contract and vendor teams.
• Assessed all pricing and Accounts Receivables for 65+ hospitals to detectprice, item, or purchase history discrepancies.
• Skilled in the use of data visualization tools like pivot tables to deliver periodicbusiness presentations.

Dallas, Texas, United States

• Served as the Point-of-contact and subject-matter-expert managing the Request for Quotes (RFQ) process. Conducted crossfunctional collaboration with internal and external departments to ensure carrier fulfillment of.
• Produced over $1.5 million in profit dollars for the company within two years.
• Met or exceeded key performance indicators consistently every month with an average margin of 25%.
• Surpassed customer retention goals by proven methods and techniques to exceed customer expectations and provide a tailored customer experience.
• Recognized as a high performer, frequently earning weekly and monthly awards, such as the “Shout Out of the Week,” which was an acknowledgement from management for positive feedback received from colleagues, managers.
• Tracked and monitored RFQ data, customer invoices, freight costs invoiced from carriers to ensure accuracy, and compiled the information and analysis for weekly reports to management.

Dallas, Texas, United States

• Conducted account analysis to determine the needs of customers and crafted customized shipping rates to minimize costs to the customer and the company. Researched and resolved escalated issues and inquires forwarded.
• Served over 500 customers in six different markets servicing over 400+ shipments per day.
• Exceeded all speed, accuracy, and volume goals consistently, as verified by performance metrics.

• Examined price disagreements between the company’s pricing platform (SMC3), and the freight carrier's invoiced retail amount on LTL freight shipments. Scrutinized pricing and quote errors to determine if there was an.
• Demonstrated broad knowledge of the company's internal CRM - WexNet, pricing interface - SMC3 with the ability to answer general questions regarding freight and operational processes.
• Designated by management and colleagues as a “valuable company resource” in support of all operational and sales roles within the company.

Dallas, Texas, United States

• Researched accounts and pipeline prospects to determine potential objections and generated responses to earn new business. Deployed nurturing tactics to develop relationships and identify the wants and needs of.
• Managed accounts, delivered proposals, and closed on deals by offering solutions to solve pain points.
• Received 60+ customer calls per day and ensured each one was handled professionally, properly supported, and followed-up to verify the customer received outstanding attention and service.