Delivering courses on leadership, communications, project management, and business skills in a post-graduate certificate program.

Develop and execute on strategy to digitally transform traffic infrastructure while improving safety, reducing congestion, and reducing carbon emissions. Expand commercial relationship with Miovision, as their largest shareholder, and scale of their business. Drive sales to to meet targets. Work with industry associations, standards bodies, government agencies, and business partners to develop and launch vehicle-to-everything (V2X) solutions.

Create a new Smart City business to solve real-world problems while generating significant new revenue for the business. Develop a detailed and market-driven strategy and a team structure to drive first three years of growth. Establish partnerships, develop solutions, drive value chain enhancements, and conduct go-to-market activities. Build initial funnel for new solutions in close collaboration with sales, and drive public awareness and credibility by participating in key conferences and events, and issuing press releases.

Improve the sales and financial performance of the IoT portfolio. Evaluate and recommend improvements for culture, strategy, structure, priorities, leadership, and team member engagement.

Development and launch of the first-ever partner sales channel for TELUS Business Solutions. Recruited business partners, enable them to sell TELUS solutions including contracting, onboarding, compensation, marketing, training, implementation, support, escalation, performance management, and rewards and incentives. Creation of a new team structure and hiring of employees to run and scale the program. Development and launch of digital self-serve tools to increase partner efficiency and satisfaction while reducing team workload. Management of channel conflict between multiple channels. Loading funnel with sales opportunities and driving revenue to target.

Responsible for a multimillion dollar annual budget and the development and launch of all new business wireline products and services. Defining requirements and design of new solutions to ensure positive customer experience and efficient delivery. Leading a team of more than 50 manager and front-line employees.

Leading the Managed Solutions program delivery portfolio. Owning and governing operational readiness across the organization, including sales, implementation, and assurance, enabling a superior customer experience through the evolution of processes, tools, and people.

Responsible for the delivery of IP-Infrastructure and IP-Telephony solutions to several dozen strategic private and public sector customers. Leadership of a team of more than 15 of the organization’s most senior specialists to provide implementation and support services with superior quality, on time, and within budget. Establishing and maintaining strong relationships with key customers, ensuring their expectations are met and needs anticipated.

Led a team of senior network specialists to provide IP-Infrastructure management, support and design services to strategic customers.

Launched IT service management course, focused on ITIL, within the school of Applied Technology and Advanced Learning. Worked to launch and develop a first-of-its-kind IT bridging program, which enables IT professional newcomers to Canada to find employment in their fields.• 75% of the first cohort of IT bridging program students landed relevant IT employment within one month of graduating.• Chair of the IT bridging program academic advisory panel, comprised of representatives from education and industry, focused on ongoing evaluation and improvement of the program.

Technical editor and contributing author of "Check Point Next Generation with Application Intelligence Security Administration", contributing author of "Check Point Next Generation Security Administration", "Nokia Network Security Solutions Handbook", "Check Point NG VPN-1/Firewall-1: Advanced Configuration and Troubleshooting" and "Building DMZs for Enterprise Networks".

Designed and delivered the network infrastructure for PSINet’s Canadian data centres. Provided leadership, guidance and training to operational, sales and other support staff. Developed new products and evaluated emerging technology to enhance service offerings.• Built a leading-edge, $120M Internet Data Centre in Toronto, by effectively managing vendors, contractors and team members to complete the build on-time and on-budget.• Managed the day-to-day and long-term activities of other architects and technicians, to ensure consistent team performance.

Supported and enhanced customer networks. Developed tools and processes to increase the efficiency of the organization.