Derek Kloostra work email
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Experienced, forward-thinking and innovative leader in eCommerce, multi-channel retail and marketing. Excels in identifying and optimizing new business opportunities, start-ups, and multi-channel growth.
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Chief Executive OfficerLighting New York Mar 2022 - PresentSelinsgrove, Pennsylvania, Us -
Vice President Of EcommerceLighting New York Jul 2017 - May 2022Selinsgrove, Pennsylvania, UsEstablished in 1992 as two showroom locations in The Lighting District of New York, Lighting New York (LNY) has since evolved into a leading retailer in the eCommerce realm of the lighting industry. As lighting experts in both residential and commercial settings, as well as indoor and outdoor environments, LNY provides outstanding customer care and over 100 years of combined Lighting Expert experience, ensuring that all of your needs will be met, concerns will be alleviated, and your home will be perfectly decorated and illuminated for years to come! -
Vice President, Marketing And DigitalCreate And Craft Usa Jun 2015 - Apr 2017Create and Craft is a UK-based television shopping network dedicated to the craft and hobby market. Along with its general merchandise shopping channel, Ideal Shopping, we lead the craft market in the United Kingdom while broadcasting live every day on Sky, Freeview, Virgin Media, Freesat and multiple online and Over The Top streaming devices.In 2014, Create and Craft piloted an American channel with a variety of partnerships in the industry along with craft retailer Joann Fabrics. After a successful 6 month pilot, a go-forward strategy was implemented and a leadership team was required. I was recruited to lead the marketing and eCommerce operations while also preparing the company for a growth investment.In late 2015, the organization was sold to Blackstone Financial with the focus on maintaining the UK market leadership and significantly growing the US presence. As Vice President of Marketing and Digital, I’ve assembled a world-class team and together we’ve achieved several milestones to date:- Established and setup the US headquarters in Grand Rapids, MI- Led Customer Acquisition strategies for online, offline, and on-air activities with cross functional teams in the US, the UK, and Customer Service in the Philippines.- Established digital marketing strategies and Return on Ad Spend (ROAS) models- Developed customer RFM bands and a consistent customer voice- Driven continual improvements to the digital selling platforms which have yielded 35% increases in conversion rates Year over Year.The eCommerce team is responsible for over 75% of all company revenues and works in tandem with our Live television studio in London, England to broadcast live to approximately 40 million homes throughout the US. -
National Account ManagerPerficient Jan 2015 - Jun 2015St Louis, Mo 63141, Mo, UsThe Digital Commerce and Marketing Strategy division of Perficient is an industry-leading team devoted to eCommerce and transactional focused organizations. Perficient leverages platforms like Magento, Hybris, Demandware, Sitecore, and Insite along with our strategic leadership in SEO, PPC, Email Marketing, and other technologies to enhance our customers omni-channel presence and experience.As National Account Manager, I work with key clients to develop the strategies that allow for well-rounded, platform-agnostic decisions which drive profitability and appropriate impact to their conversion funnels. Using my experience and the deep knowledge and breadth of our team, we are able drive impacting results for the best return on investment for platform development, enhancement, optimization, and marketing.* Perficient acquired Grand River on 12/18/2014 -
Vice President Of Ecommerce ConsultingGrand River, Inc. Jan 2013 - Jan 2015Ann Arbor, Michigan, Us* Grand River was acquired by Perficient on 12/18/2014Grand River is an eCommerce consulting company providing design, development, branding, marketing, and optimization services to major retailers, manufactures, and distributors. Strategically located in Ann Arbor, Michigan we create an on-line user experience sparking revenue across all channels. Our experience with leading e-commerce platforms such as Magento, Demandware, Hybris, and OCP help us guide high-volume transaction businesses to the platform that best meets their needs.I have the opportunity to lend my experience to Grand River clients providing them insight and knowledge that can help them make the most of their eCommerce operations. From eCommerce platforms to best practices in the industry, it is my goal to guide the development of transactional websites that look good, perform well, and exceed operational and revenue goals. -
Director Of EcommerceFamily Christian Stores 2010 - Jan 2013Grand Rapids, Mi, UsFamily Christian Stores® is America's leading specialty retailer with nearly 300 locations and over 4,000 employees in 36 states dedicated solely to the $4.3 billion Christian retailing market. Family Christian Stores® sells Christian products and church supplies through its chain of stores and via the Internet.Responsible for the organizations full multi-channel strategy and the eCommerce P&L. I led the initiative to turn a declining eCommerce operation into a profitable business unit in the first 6 months while also leading the re-platform to Magento Enterprise.Developed the strategies and the teams to embrace social media, display marketing, ad words, predictive analysis, and site merchandising analytics. These changes drove significant increases in traffic, average basket and conversion rate in the first 18 months and established the processes for continuing the growth. Integration of the brick and mortar stores for ship-to-store functionality and developed the road map for allowing orders to be taken within the stores.Led the initiatives to embrace digital music and eBooks, developed an eReading application and a branded Android tablet. Launched a mobile optimized version of the website in 2012.Played a lead role in the organizational rebranding, development of a loyalty program, and startup of a new child-company. Served as an active participant in both management and Board of Directors meetings and was a featured speaker in the 2012 Christian Book Association Digital Summit. -
Director Of Technology & FulfillmentGilson Graphics - Grand Rapids, Mi Apr 2003 - May 2010Grand Rapids, Mi, UsIntegra, now Gilson, is an innovative leader in the marketing services industry offering everything from traditional off-set print to high-speed digital print and bindery, design services, direct mail, 3rd party logistics and fulfillment – all centered around a technology driven solution we call MindWire.Getting in at the ground floor of the MindWire conceptual development process, I directed the integration of the eCommerce platform with our fulfillment, print on demand, project management and invoicing.As Director of Technology and Fulfillment, I was responsible for 4 of the 7 business units in the organization. Led the development of over 20 custom Business-to-Business and Business-to-Consumer eCommerce sites, including multiple product innovations for 3rd party product fulfillment, print-on-demand marketing and web-based CRM data acquisition tools. Oversaw all custom development projects and internal integration. Our solutions paired eCommerce and distribution for some of the nations top retailers and brands, allowing us to see multi-fold growth in these business units over the course of only a couple of years. -
Director Of OperationsForemost Direct Feb 1998 - Apr 2003Managed all aspects of the Information distribution of Print and sample materials including the production team, administrative team(s), and technology group. Orchestrated relocations and restructuring.
Derek Kloostra Skills
Derek Kloostra Education Details
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Calvin UniversityComputer Science
Frequently Asked Questions about Derek Kloostra
What company does Derek Kloostra work for?
Derek Kloostra works for Lighting New York
What is Derek Kloostra's role at the current company?
Derek Kloostra's current role is CEO at Lighting New York.
What is Derek Kloostra's email address?
Derek Kloostra's email address is de****@****ail.com
What is Derek Kloostra's direct phone number?
Derek Kloostra's direct phone number is +161664*****
What schools did Derek Kloostra attend?
Derek Kloostra attended Calvin University.
What are some of Derek Kloostra's interests?
Derek Kloostra has interest in Cooking, Exercise, Electronics, Home Improvement, Reading, Poverty Alleviation, Crafts, Gourmet Cooking, Music, Movies.
What skills is Derek Kloostra known for?
Derek Kloostra has skills like E Commerce, Social Media Marketing, Email Marketing, Web Analytics, Crm, Social Media, Mobile Devices, Online Advertising, Strategic Planning, Web Development, Digital Marketing, Project Management.
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