Dianne Olaires Email & Phone Number

Toronto, Ontario, Canada

Toronto, Ontario, Canada

· Create, update, and implement Quality Management Program, HACCP Plan, Food Defense Plan, Recall Program, SOPs, and SOP Forms;· Conduct training of new QA and production staff on SOPs, SSOPs, QMPs, and the HACCP program.· Assist in coordinating, training, and executing annual Mock Recall exercises;· Create Food Defense Risk Assessment Plans in accordance with the company's Food Defense objectives;· Conduct internal food safety audits on Bento factories;· Develop nutrition facts tables, ingredient statements, and allergen declarations for Bento products in compliance with food labeling regulations (CFIA/FDA) using a food labeling software; · Generate finished product labels and Aztec codes for Bento products;· Review and evaluate supplier ingredient specifications to ensure compliance with relevant food regulations and Bento Supplier Assurance Program; · Coordinate Bento Sushi Quality Assurance analytical activities to ensure that the Bento Sushi objectives for food and product safety meet regulatory mandates and company programs;· Analyze data to report trends in ATP, microbiological results, and inspection non-conformances to assess the effectiveness of the Quality Management and Food Safety Program; · Digitize SOP forms via an inspector software as well as conduct analysis trending on data.

· Create, update, and implement QMP, and SOP forms and regulations· Create a Food Defense Risk Assessment Plan for each factory in accordance with the company’s Food Defense objectives · Create trend analyses on the daily pre-op to assess the sanitation in each facility and consequently determine the effectiveness of the training· Create trend analyses on ATP results monthly for each factory and determining linear trend as it relates to effectiveness of sanitation· Create trend analyses on the monthly micro-testing results to determine the areas of concern for each factory in terms of food, environmental swab, and water samples · Assist in coordinating , training, and executing annual Mock Recall exercises of each factory· Create HACCP plans and QMP for Bento Limited Time Offer (LTO) products· Perform pre-operational inspection and ATP testing to verify and validate the sanitation regimen with a high attention to detail· Perform microbiological testing to ensure raw materials, finished products, contact surfaces, and water are in conformance with standards· Performed Statistical Process Control on in-process weights to determine trends in variability of the average and standard deviation in each facility

Toronto, Canada Area

· Create, update, and implement SOP forms and regulations· Assist in coordinating , train, and execute annual Mock Recall exercises of each factory· Create HACCP plans and QMP for Bento Limited Time Offer (LTO) products· Perform pre-operational inspection and ATP testing to verify and validate the sanitation regimen with a high attention to detail· Perform microbiological testing to ensure raw materials, finished products, contact surfaces, and water are in conformance with standards· Create trend analyses on the daily pre-op to assess the sanitation in each facility and consequently determine the effectiveness of the training· Performed Statistical Process Control on in-process weights to determine trends in variability of the average and standard deviation in each facility· Created a Food Defense Risk Assessment Plan in accordance with the company’s Food Defense objectives

Toronto, On

· Performed analytical tests such as ATP testing, food, swab and water sample collection as part of the pre-operational tasks and monthly microbiological testing· Performed shelf-life evaluations of products to ensure quality through sensory observations as well as net weight checks to ensure adherence to product recipes· Conduct monthly internal plant audits to identify areas of concern and rectify them before the external audit takes place through a Corrective Action Plan (CAP)Project: Safe Quality Food (SQF) Level 2 Certification· Assisted with the SQF certification of the manufacturing facility in the U.S.· Created training programs to train the management team and QA personnel for implementation and execution of SQF standards· Performed a GAP Analysis to identify the deficiencies or gaps between the current food safety management system and the accredited food safety management standards required for SQF Level 2 certification

Etobicoke, On

· Performed pre-operational and post-operational inspections · Inspected all ingredients to ensure suppliers are meeting product specs· Monitored cooler and freezer temperatures to ensure food integrity· Completed all require food safety reports in a timely and efficient manner· Verified weekly menu kit allergen labels to ensure that each allergen is accounted for as per recipe ingredients· Created a weekly plan for the segregation of ingredients according to allergens· Created an SOP for equipment maintenance and calibration

Toronto, Canada Area

· Utilized knowledge of coffee drink combinations to prepare highly specific quality coffee drinks while maintaining speed of service· Stocked work stations and maintained a sanitary and tidy work area· Adept at remembering names and preferences of individual customers to provide a friendly, personalized service, and in turn, built a loyal customer base· Assigned to mentor new hires in workflow procedures, drink preparation, beans and roasts, and sanitation· Exceptional people skills aimed at ensuring the company’s mission statement was upheld: “To inspire and nurture the human spirit: one person, one cup and one neighbourhood at a time.” · Excellent attention to detail, ensuring orders were made accurately

University Of Toronto At Scarborough

As the Director of Internal Affairs and Operations, I have worked with the President and Faculty Adviser in organizing and planning chemistry-related events. I also handled financial reimbursements and kept an organized Excel file of expenditures and income. I coordinated an annual Mix and Mingle event which allowed students to network with professors in the Chemistry and Environmental Sciences department. The event was very successful with over 100 attendees.

University Of Toronto At Scarborough

Organized and designed a marketing plan for Chemistry related events on and off campus. Developed goals and strategies for marketing social events such as Liquid Nitrogen Ice Cream, National Chemistry Week, and Lab notebook sales.

Scarborough, Ontario, Canada

Maintained high standards of quality customer service in a high-volume, fast-paced environment. Communicated clearly and positively with co-workers and management. Resolved complaints calmly and professionally. Took the initiative to find extra tasks when scheduled duties were completed. Handled currency and credit transactions quickly and accurately. Maintained friendly interactions and consistent appreciation with customers.

Advanced Diploma, Food Science And Technology, Gpa: 4.364

Honours Bachelor Of Science (B.Sc.), Specialist In Biological Chemistry With A Minor In Psychology

Activities and Societies: UTSC Chemistry Society

Highschool Diploma