Responsibilities:• directed provision of documentation for 7 key products in Waterfall and SCRUM environment• performed documentation planning, organizing, developing, revision, editing, proofreadingAchievements:• reduced the time of documentation delivery by arranging continuous 24/7 automated process of documentation issuing, error detection and making decision on documentation status• identified need for and introduced code documentation by implementing innovative tools based on Python, XSLT and SQL for automated publication of API reference manuals out of source code and database structure• reduced the cost of publication of documentation by implementing VBA scripts and embedding third-party components to simplify the issuing of documentation in MS Word format• increased the quality of documentation by utilising mind management techniques as a flexible analysis and document drafting tool for describing complex subsystems and business processes• designed key life cycle diagrams for 12 financial documents summarizing existent knowledge that raised the lucidity of documentation and software requirements specifications• mentored 8 technical writers, 4 of whom were given responsible positions later in the DepartmentBank Soft Systems (former Bank's Soft Systems) is the leader supplier of automated systems and services for remote banking (RBS) and financial management in Russian Federation with 1700+ clients and 700+ employees. ISO 9001 certified. http://www.bssys.com/en/

Responsibilities:• performed documentation planning, organizing, developing, revision, editing, proofreadingAchievements:• implemented and successfully embedded DocBook/XML-based documentation system (Python, XSLT, XML Schema, HTML, CSS, JavaScript) which brought about a revolution in documentation development, allowing producing variety of documents for diverse audiences out of a single source• organised complete and smooth transition from MS Office to proven DocBook/XML technology• increased efficiency of teamwork by implementing an approach of full modular documentation authoring which allowed tasks to be distributed easier among technical writers• improved the quality of the operational documentation by designing unified, well-structured, and interrelated documents for clearly defined roles with no duplication of information• designed and delivered tutorial courses on DocBook/XML technology and documentation structuring and trained 13 technical writers• deployed the Department's knowledge base to facilitate experience sharing

Responsibilities:• performed documentation planning, organizing, developing, revision, editing, proofreadingAchievements:• simplified the development of documentation by implementing VBA scripts for MS Word which allow obtaining documentation in HTML and CHM formats and is still well in place• improved the structure of existing documentation to make it consistent and user-friendly• organised company-wide data storage on the corporate Microsoft SharePoint Portal ServerI-First is a system integrator and vendor of a wide range of systems mostly for the government sector and enterprises.

• Responsible for user manuals development and maintenance.CBOSS is a Russian telecom vendor focused on OSS/BSS/VAS solutions with 2000+ employees and well established work processes, ISO 9001 certified. http://cbossgroup.com/