Krishna Devika P. Shah Email & Phone Number

Philadelphia, Pennsylvania, United States

In this role, I managed & acted as administrator for the company utilization of customized NetSuite & CRM, Microsoft Office 365 + Azure, LastPass, GoDaddy domain and email, Squarespace website, and collaborated with finance and operations teams to identify and lead projects to optimize and reform sales and system processes. In addition to these projects, I approved and completed all equipment purchases and setup, trained sales teams on new practices and created guidelines for them to follow for new systems’ processes, as well as assisted with implementation and troubleshooting.I also worked closely with an MSP to address higher level issues and achieve more complex projects. I determined infrastructure upgrades needed, worked with finance teams to establish and approve budgets, and monitored progress and addressed any bumps along the way.All of this was in addition to conducting searches and programming reports, managing and training administrative support staff, collaborating with suppliers and customers to address price discrepancies, issues within orders or projects, and various company-wide IT needs.

Philadelphia, Pennsylvania, United States

On the systems side, I completely re-did and managed our company website, employee user profiles, email accounts, shared drives & resources, and online portal registrations and tools. I also lead projects vastly improving system data integrity & streamlining or cleaning up our processes and various data records. On the marketing side, in addition to the responsibilities in my former role, I organized our participation of 4-5 tradeshows a year across the globe, including planning, designing, and executing booth prep & handling the shipping and documentation of samples, giveaways, and literature, and lead tracking post-show.

Philadelphia, Pa

In addition to leading our digital marketing initiatives and designing, creating, and maintaining our various marketing media & material (i.e. presentations, handouts, booklets, brochures, tradeshow banners, pop-up banners, linecards, business cards, and more), I created and executed e-mail blasts regarding news, events, and new products. Another key aspect of this role was liaising as the main point of contact with manufacturers, suppliers, and partners to ensure constant upkeep of vital information for our sales, operations, and finance teams.

Philadelphia

In this both customer and supplier facing role, I determined customer requirements and expectations in order to recommend specific products and solutions, processed multiple quotes, orders, and order adjustments weekly, acquired or completed different kinds of documentation (tender documents, shipping documents and invoices, material test reports, etc.), tracked orders, projects, and opportunities using CRM, and coordinated with 50+ vendors and B2B partners regularly to obtain and relay information regarding availability, pricing, and shipments.

Philadelphia, Pa

While finishing up my degree, I worked part time as a teller at Parke Bank, where I utilized my customer service skills to assist customers with deposits, withdrawals, loan payments, closeouts, and other such transactions with amounts ranging from $100 to $30,000. I also worked with Core OSI to process transactions, assist customers, and ensure maintenance of accounts.

Greater Philadelphia Area

As the Expo Coordinator Assistant, I liaised with members about registering for events, and how they would like their events to appear in our marketing materials. This went along very nicely with my work designing and compiling our exposition's "Passport", a tool used as a brochure to all of the events in the expo, as well as important information about our global city. I also worked on the communications, marketing and media coverage for the Global Philadelphia Association's brand new first of it's kind fall exposition, GlobalPhilly 2013, in addition to research projects for the organization, and written online covers of events hosted by organization members.

Swedesboro, Nj

As a cashier, I have not only run the register for most of the transactions during my shift and counted down the drawers at the end of the night while matching up receipts and coupons, but am also usually involved with the upkeep of the front end of the store. This entails replacing returns, "facing" the aisles so that they look orderly and neat, resetting shelves for new or seasonal merchandise, stocking the shelves, assembling and organizing displays, clearancing discontinued items, and of course, assisting the customers with their needs.

University City, Philadelphia

I started out with regular administrative tasks such as filing and organizing office supplies, as well as running errands, and once I was more familiar with the office and its operations, I could organize data into excel sheets for various programs and students, advise students if necessary when other advisers were not available, proof-read and approved student blogs, and I kept up the office's social media with articles, reminders for programs, photos from programs previously or currently participated in by students, and more. Another key part of my time with this office was helping prepare for and facilitate the exchange student orientations and registrations, or study abroad information sessions.

Center City, Philadelphia

I worked as an assistant for the President of our organization, setting up the conference room and her office for meetings, as well as greeting the guests and accompanying her during the facilitation of meetings between foreign guests and their counterparts (such as mayors of cities in other countries and our Mayor Nutter), in addition to working closely with the IVC's Director of Administration handling the business end of the organization, as well as some PR.

Assisted with various paperwork tasks, data entry, and e--mail composing

For the canvassing office, my fellow canvassers and I went door to door in neighborhoods and suburbs asking folks their opinions on the election and candidates, and recorded accurate information about their thoughts, and the demographics of each area to bring to meetings for the campaign office.

Bachelor Of Science (Bs), International Business

Activities and Societies: Alpha Kappa Psi, Drexel International Business Association, Dragon Buddy Program, International Student Union

Bachelor Of Science (Bs), International Business

I did a semester abroad as an exchange student.