Process Improvement Implementation, Application Governance, Business Intelligence Engineer / Analyst- Responsible for development and management of applications geared towards supporting site operations activities such as site financial and operations metrics reporting, employee financials, utilization and movements.- Applied knowledge in data analysis and quality assurance to provide insights to various financial and operational data- Transformed data insights to consultative dashboards for leadership team level reporting- Key consultant for application user interface and experience design, as well as technical application development concerns. Overall user experience is geared towards employee self-management and consultative dashboards incorporated with current and future business needs and direction- Understood various site operations processes and provided solutions for Automation/Tooling related process improvement changes-Implemented Agile methodologies in managing the development cycle with monthly/bi-monthly sprint planning and release

SAP ChARM Migration Lead- Responsible for user and project readiness of SAP ChaRM in 4 different landscapes- Ensured that 100% of landscape users are trained prior to the planned Go-Live date of ChaRM in each landscape- Conducted training sessions for each landscape both live and virtual depending on the need- Ensured that both ongoing and incoming projects are not impacted by the implementation of ChaRM by properly migrating them to ChaRM transports and monitoring project implementations upon Go-live- Improved adoption process by implementing changes in the training modules, materials and communication plan covering pre- and post-Go-Live situations- Augmented role as migration lead by leveraging technical background to understand ChaRM and answering some questions that would usually be forwarded to ChaRM Technical SMEsIncident Management Program SME- Responsible for implementing an incident management program that focuses on multiple critical business processes (CBPs) for a big account- Gathered data from various CBP owners and collated them into a centralized rules repository- Developed categorization mechanisms that segregated incidents into the right CBP for analysis using knowledge in ITSM Configuration Management- Responsible for end-to-end generation of program reports that provides in-depth analysis on incidents per CBP and then automated the report generation process for increased accuracy and efficiency

Responsible for various projects that involved end-to-end development, and UI/UX design of systems using open-source technologies and Agile methodsGamified Learning & Development- Co-developed and designed a system that focuses on the gamification of Learning and Development with various modes: Self-paced Learning, Team Learning and Classroom Learning. Owned the development of Team and Classroom learning that incorporated a multiplayer game mode using Node.JS. Also acted as technical lead and mentor for college interns that were commissioned to help complete some of the project's functionalities. The project was later pitched at an innovation contest and was later declared as the best innovation project.Gamified Knowledge Management- Conceptualized implementing a system that gamified knowledge and asset management that aims to ensure knowledge assets are updated and utilized, and the onboarding process is digitized by using gamification and collaboration. Acted as consultant to the project team for refining functionalities and validating their assumptions.Digital Innovation Board- Conceptualized, developed and designed a digital board for gathering innovation ideas for the organization. The board aimed to collect pain points from the team which become starting points for innovation generation and ideation together with the innovation team. This ensured that innovations are purposeful and directed towards an actual problem that needs and can be addressed.Project Management System + Dashboard- Developed and designed a dashboard+system that tracks projects for an automation program with 3 main components: Project and Task Management, Contribution Management and an Executive Dashboard. The project team of 3 (1 Product Owner, 1 Scrum Master and 1 Developer) practiced Agile concepts and ran for 10 sprints with bi-weekly releases

Tasked for creating websites for clients as well as for the company and designing assets for various purposes. Projects include the Skillshot Labs website, internal hiring application, Raisin Rush and Manic Market.Also spearheaded the set-up of initial game development process as Project Manager for the first game release.

Worked as Application Manager for reporting solutions for our client. The work demanded high technical knowledge, decisiveness, working with clients as well as a middle-man to vendors/partners.

Worked as Project Manager/Delivery Manager for Initiative Project involving process improvement and making them lean.