David Schubert Email & Phone Number

New York, New York, US

New York, New York, US

• Managing beyond the Front Office and learning greater responsibility.
• Actively strategized with the Executive Team and Sales and Marketing Departments on a rebrand for the hotel website to better align with the brand
• Interviewed high volume and length-of-stay repeat guests to determine why they prefer our property over others, what is important to them and how they feel they are aligned with our property; parlayed this data into.
• Cultivated relationships with the outsourced Housekeeping Department employees so that they would feel camaraderie and belongingness with the directly employed departments
• Cultivated relationships with the third-party Food & Beverage outlet leadership teams and front-line employees so that they would feel a greater level of partnership in delivering enjoyment and satisfaction to our.
• Worked alongside the Director of Front Office in the daily oversight of the operations across all three shifts to ensure satisfaction in a very high expectations environment.

• Charge Nurse: Managed 2-4 patients while simultaneously managing escalated decisions and the assignments of 2-5 other nurses on a unit.
• Rapidly adopted policies and procedures of individual facilities over 13-week contracts to marry standardized practices of nursing with the ecosystems of private and public healthcare organizations
• Responsible for escalating high-leverage situations to appropriate decision-makers, including attending physicians, specialists, rapid response teams, code teams, hospital administrators, oversight committees and.
• Critical observer of trending situations responsible for making a call before the writing is on the wall, resulting in interventions that prevented catastrophic outcomes
• Applied hospitality practices by using soft-skills to better communicate with patients’ families and loved ones so that they felt involved in care and informed on history, current plans and potential outcomes

• Managed all aspects of the hotel’s front office operation.
• Responsible for all duties of the front desk operations including staff training, inter-department communications and management of labor and expenses.
• Managed the guest experience, from the arrival with follow-ups during guest’s stays, and ensuring full satisfaction upon departure.
• Implemented computer-based dynamic pricing from the previously manually set rate policy
• Piloted and created policies and procedures for the hotel in their post-opening phase
• Liaised with local festival organizers to bring a one-night per annum festival concert to their street

San Francisco, California, US

• Managed all non-clinical aspects of three medical startup primary care offices.
• Conducted employee orientation and training.
• Responsible for non-clinical labor and supplies within P&L
• Managed capacity and access for clinician panels
• Selected, trained, supervised, developed, scheduled, disciplined and counseled Front Desk employees

Toronto, Ontario, CA

• Assisted with the day-to-day Rooms operations and supervised the Front Desk staff.
• Conducted employee orientation and training.
• Managed the evening shift, ensured that the Housekeeping Department operates according to policies and procedures.
• Point person for high profile group movement in evening and overnight shifts
• Managed the upsell program with over $100,000 in added annual revenue
• Managed unionized Housekeeping, Bellman, Doorman and Engineering employees as duty manager on the overnight shift

Bethesda, MD, US

• Gained experience in daily auditing of food and beverage outlets and rooms controlling.
• Performed various roles in the Front Office department including rooms controlling, front desk agent, PBX and Night Auditor.
• Oversaw Front Office and in-room dining employees

Registered Nursing/Registered Nurse

Wi Ahec Scholars Program

Pre-Pharmacy Studies