David Turner Email & Phone Number

Houston, Texas, US

• Responsible for leading the Tier 1 and Tier 2 support organizations with staff across multiple locations. Install, maintain and support the IT field infrastructure enabling users and OT to operate with high uptime and.
• Deployed new copier/print solution across all locations including secure printing via badge access at any printer location.
• Improve Service Desk metrics as reflected in 30% reduction in MTTR and 10% increase in tickets resolved on first contact

Tulsa, OK, US

• Led security team to implement technology, build partnerships and adjust user behaviors to mitigate cyber security insurance cost increases to 5X lower than industry peers by improving Phishing scores to 3X better than.
• Generated $330K year over year cost savings by guiding infrastructure team to implement Teams Voice and harmonize global VoIP services provider.
• Led the team during the rapid movement to remote work due to COVID concerns to ensure hardware was in the hands of employees, infrastructure was in place to support 1000+ global employees transitioning to remote work.
• Deliveredd on project plans to stand down out of date legacy infrastructure platforms to provide a more robust and relevant user digital experience.
• Led the IoT global transformation project which will increase both internal and external value, improve safety and operational success.
• Led remote assistance and training initiatives that will significantly reduce travel and decrease field technician time to certification.

Tulsa, OK, US

• Generated ~$200K savings in annual license costs and avoided $400K of FTE growth by enabling global engineering collaboration through use of one CAD platform.
• Achieved Level 3 Modeled Based Engineering maturity by leading multiple engineering teams across 4 technology lines to develop new engineering standards and processes.
• Developed 3-year Teamcenter PLM development roadmap by collaborating with cross business line leaders to define functional requirements and value proposition statements.
• Transitioned PLM development team from traditional waterfall project management methodology for software development to an agile process that incorporated gated check points.
• Improved utilization of gated product development process to >90% by leading cross business line team members to update existing processes.

Tulsa, OK, US

• Started the product rationalization effort for the largest legacy product line to better position the product in the market space as well as improving margins and lead times.
• Collaborated with operational teams (manufacturing, quality, supply chain, field services and sales/marketing) and led global (US, Europe and India) engineering teams to develop and commercialize new technology.
• Led acquisition team for an energized seal technology that is basis for next generation isolation products currently in development.
• Led Product Management team responsible for ~$200M product line to develop technology roadmap and commercialization strategies.
• Managed multiple project management, product development and product management teams.

• Led the conceptualization and implementation of a modular technology platform that: reduced sub assembly SKU’s by nearly 40% to facilitate lean manufacturing processes as well as build to order capability.
• Reduced warranty costs by $1.2M across 3 product families and product costs by $1.1M through product redesign, off shoring of low value-added work, and supplier development activities in Mexico and China.
• Led new product development project that reduced shipping costs by 40%, assembly time by 33% and increased gross margin by $0.9M.
• Co-developed product with Asian partner that resulted in $1.6M of increased gross margin.
• Supported and led portions of a factory consolidation project that resulted in $4.5M profitability improvements (2009 vs. 2010).

Okmulgee, OK, US

• Determined proper resource allocation of faculty and $1.8M of learning/laboratory equipment to meet the needs of approximately 200 students across 5-degree programs.
• Collaborated on the development and implementation of the OSU-Okmulgee (now OSU-IT) Strategic Plan through participation in campus-wide leadership endeavors.
• Provided academic leadership, forecasting, and coordination of professional development and support of faculty and staff.
• Developed $1.2M NSF grant proposal that was awarded in spring 2007.
• Developed and taught Project Management course focused on Scope, Cost and Schedule Management based on Project Management Body of Knowledge (PMBOK) guidelines.
• Taught College Algebra, Physics, Heat Transfer, Fluid Mechanics and Dynamics courses.

• Researched new progressive cavity pump technologies.
• Trained customer technicians on proper pump maintenance techniques
• Migrated engineering team from ProEngineer to SolidWorks CAD software

Tulsa, Oklahoma, US

• Developed drawings and manufacturing documents for Engineered to Order products
• Assisted with management of a unionized manufacturing group
• Implemented automated stamping and cleaning system to support high volume rupture disk manufacturing

• Worked on team that developed and implemented ISO9001 standard practices
• Collaborated with manufacturing, assembly and suppliers to resolve design, process and quality issues for mechanical gage and panel product lines while reducing costs
• Implemented automated soldering equipment

Ms, Mechanical Engineering

Bs, Mechanical Engineering

Certificate, Digital Transformation: Leading People, Data & Technology