Chief Technology Officer (Cto)
CurrentA C-suite role modernizing and scaling a luxury fashion brand's technologies with an omnichannel approach to IT, ERP, eCommerce, and data strategy.- Leading an internal team and external partners to uphold a secure IT environment across a luxury fashion retail brand's 20+ boutiques, warehouses, and offices.- Scaling the company's technological advancement with long-term consideration of the entrepreneurial strategy and business objectives.- Optimizing IT architecture and infrastructure to slash expenses, boost productivity, and automate processes by migrating legacy systems to the cloud.- Ensuring business continuity during the pandemic by launching and scaling an intuitive eCommerce platform reinforced by machine learning and AI.- Driving revenue using machine learning to tailor product recommendations to customers' precise interests based on their data profiles.- Coaching leaders to embrace platform updates and new tools & features.- Overseeing the full spectrum of planning, budgeting, and implementing the technology roadmap.- Spearheading continuous improvement efforts and streamlining development processes.- Monitoring KPIs and IT budgets to assess technological performance.- Explaining the product's technical features to the C-suite to guide them in making informed decisions.- Assembling quality assurance (ISO/ICE 9001) and data protection processes.- Shaping policies for cyber security, disaster recovery, and business continuity management.- Identifying, developing, implementing, and maintaining processes across the enterprise to mitigate IT risks and data leaks.- Responding to top-priority IT incidents and establishing standards and controls, managing securitytechnologies, and enforcing policies & procedures.- Adhering to ISO/IEC 27001 certification, Swiss Data Protection Set, and GDPR.