Taking a leap of faith and a step towards a healthier, more fulfilling life.After a number of years in the corporate world, I made the decision to take a career break. This wasn’t a hasty impulse, but a carefully considered choice to prioritize my health and wellness, explore new passions, and redefine what success means to me.During this time, I've been focusing on:Investing: Building a solid financial foundation for the future.Freelancing: Exploring my skills and abilities in a flexible environment.Volunteering: Giving back to my community and making a positive impact.Dog Daddying: Caring for my three senior fur babies and providing them with the love and attention they deserve.As I reflect on this journey, I've realized that the traditional corporate culture isn't the right fit for me. I'm excited to explore new opportunities that align more closely with my values and lifestyle.I'm open to discussing my experiences and exploring potential career paths. Feel free to reach out to connect!

Twill uses functional expert product leaders, software engineers, and sellers to recommend peers in their network for jobs.If you catch me creeping on your profile, I might be reviewing you for an open role!

-Led and managed a team of customer success managers, account managers, and support specialists-Developed and executed a comprehensive customer success strategy for our digital and paid marketing business segment-Built and maintained strong relationships with key stakeholders within customer organizations, acting as the primary point of contact and trusted advisor for accounts ranging from $10K to $500K annually-Implemented initiatives to drive customer retention and expansion, working closely with the sales team to identify upselling and cross-selling opportunities-Championed the voice of the customer within the organization, gathering feedback and insights to influence product development, service enhancements, and overall customer experience.

Vendor management of ADP RPO’s sourcing tools and technology, including Indeed, Monster, ZipRecruiter, LinkedIn Recruiter, Visage, Dice, iHire, and othersSuperuser and trained team members on HRIS, including ADP Workforce Now (WFN), ADP Recruiting Management (RM), and othersAnalyze ROI of advertising spend and results across all clientsClient Relationship Manager of standalone advertising clients; programmatic job advertising via Appcast / ClickcastStrategic initiatives for RPO advertising

Recruiting top talent for ADP's national accounts, including:Ricoh USA Del Monte Foods, Inc.Consumer Direct Care NetworkPepsiCo Beverages North AmericaLeading training for new recruiters on best practices for RPO recruiting, sourcing, mining, and technology.Specializing in technical, customer service, IT, and bulk candidate recruiting.

Boosted organizational growth from one employee to 15 employees in six monthsDirected all G&A functions including payroll, human resources, accounting (QuickBooks), IT and marketingProgrammed project management software (CoConstruct) to track clients and budgets for up to ten projects at a timeLaunched the company's first HRIS (BambooHR) which allowed for safer, more efficient onboarding during the COVID-19 pandemicAnalyzed and forecasted payroll to assist managers in achieving EBITDA goals

Directed the human resources function as a solo practitioner for over 400 employees in five regional officesImplemented ADP Workforce Now Recruitment and Adobe Sign for accelerating the new hire paperwork process, saving thousands in printing, postage, and labor costManaged multi-state unemployment claims, FBI/BCA background checks, workers' compensation, ADP Workforce Now, employee handbook, I-9 verification and auditing, FMLA and leaves of absence, wage garnishments, onboarding and terminationsAs a business partner to guard operations and payroll, limited overtime by analyzing trends over 13 pay periods, and recommended workforce increases by regionModernized job descriptions for state and federal compliance; organized positions into pay bands and over 20 pay grades based on researched salary dataOwned all aspects of the COVID-19 pandemic response, including all-employee communication, COVID-19 Preparedness Plan, emergency paid sick leave, safety procedures, and return-to-work of sick employees

Efficiently performed multi-faceted job roles, including managing insurance claims and verifying coverage, maintaining HIPAA protocols, scheduling appointments, collaborating closely with external stakeholders, and dispensing eyewearSaved organization over $2000/yr by efficiently changing the out-of-network claim processCreated and administered customer referral program to increase local engagement

Provided strategic leadership and management to nationally-renowned summer program, Tennis and Life CampsSuccessfully transitioned tenured business from for-profit to non-profit operationSystematized employment life cycle for 35-40 seasonal staff members, including recruiting, hiring, onboarding, training, and terminationEnhanced and instructed staff member training in technique, methods, and policyEnvisioned and kicked off fundraising process that raised over $4 million in five years

Coached and administered a national top-10 Division III programPurchased uniforms, apparel, and suppliesImplemented tracking of player growth through Universal Tennis Rating (UTR) rating systemTraveling coach

Liaised between tennis instructors, clients, and departmentsManaged court schedule for Gustavus and St. Peter communitiesImplemented instructor evaluation programInstalled new point-of-sale program for better budget tracking

Completed rigorous 16-week franchisee training program at Culver family owned restaurantsOrganized and led training for all new managersDeveloped training schedule and led on-boarding for all new employeesVerified all employee eligibility via E-VerifyProvided organizational oversight by running successful, lean shifts