David Lapedis, Cpc Email and Phone Number
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David Lapedis, Cpc personal email
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David Lapedis, Cpc phone numbers
Client-focused relationship manager with 7+years of experience in driving expansion and securing renewals. Led PeopleGrove team in expanding key accounts by 500% and 150% while securing a renewal rate of 95%+. I catalyze my clients to create new strategies and plans to reach their desired outcomes. This leads to more revenue and increased retention. I use my coaching and analytical mindset to uncover opportunities for growth within practical timelines. My clients and colleagues are inspired to collaborate and think differently which allows me to help get more things done and bring out the best in the people I work with. My love of customer success comes from my coaching and project management background.Trusting relationships, candid conversations and authenticity are pillars of the way I work and live. Top Strengths: Maximizer, Achiever, StrategicIndustries: Edtech, eCommerce, Insurance, Learning and Development, HealthCare
Heap | By Contentsquare
View- Website:
- heapanalytics.com
- Employees:
- 139
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Senior Customer Success ManagerHeap | By ContentsquareAshland, Or, Us
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Customer Success ManagerHeap | By Contentsquare Sep 2024 - PresentSan Francisco, California, Us
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Customer Success ManagerTorch Nov 2023 - Jul 2024San Francisco, California, Us -
Manager Of Customer SuccessThreeflow Jul 2022 - Feb 2023Remote, Us -
Senior Customer Success ManagerThrasio Oct 2021 - May 2022Walpole, Massachusetts, Us -
Senior Customer Success ManagerPeoplegrove Jan 2021 - Oct 2021San Francisco, California, Us -
Enterprise Customer Success ManagerPeoplegrove Dec 2018 - Dec 2020San Francisco, California, Us
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Customer Success ManagerPeoplegrove Oct 2017 - Dec 2018San Francisco, California, Us
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Private Coaching PracticeLive Your Genius Aug 2013 - Oct 2017• Consulted and led corporate teams to implement "Your Best Self at Work" 8 week program series I created, that resulted in over $100,000 dollars in increased revenue for the sales team at Solomon Edwards. The program also increased employee collaboration and engagement. -Coached over 10 Entrepreneurs to create businesses in line with their unique talents, strengths and calling.
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Chief Of StaffBranch2 Oct 2015 - Oct 2016Middleton, Wi, Us• Developed, led, and implemented: sales and marketing plan, website launch and new brand identity at a wellbeing tech startup. Resulted in reduction of organizational expenses by 40%.• Provided team direction, mentored colleagues and implemented change management strategies for a more sustainable business model and a positive organizational culture. -
Operations ManagerSearch Inside Yourself Leadership Institute (Siyli) Jan 2012 - Jun 2013San Francisco, Ca, Us-1st employee hired during startup phase to bring mindfulness teachings to the business world. -Created and implemented organizational systems for initial start-up, including: accounting, sales, web development and human resources.-Developed and managed recruitment, logistics and financial accounting for public courses, resulting in 1st public course with over 100 attendees from multiple countries. -
Private Coaching PracticeCoaching With David Lapedis Jan 2010 - Mar 2012
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Operations ConsultantThe Future Leaders Institute And Network Of Spiritual Progressives Apr 2008 - Jun 2009
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Recruiting CoordinatorGoogle Apr 2007 - Apr 2008Mountain View, Ca, Us-Coordinated development, implemented and evaluated a pilot course on Emotional Intelligence for 50 Google employees. As a result of the progam’s success, it is now offered regularly with a 200-person waitlist. The course became the main program that Search Inside Yourself Leadership Institute uses to train facilitators and corporations globally. -Managed candidate experience: arranged travel and lodging, wrote offer letters, and evaluated reimbursement submissions.-Supported network operations hiring committee: interviewed and sourced candidates. -
Project ManagerEpic Systems Aug 2005 - Jan 2007Verona, Wi, Us-Tracked, managed and coordinated scheduling software implementation team at Children’s Hospital of Omaha; facilitated meetings, team communication and project planning, resulting in successful software launch within projected 8 month timeline.-Engaged stakeholders to design workflows that optimized operations and patient experience. Created materials and conducted training for hospital clinics. -
Research AssistantOrganizational Psychology Lab Nov 2003 - Apr 2005• Analyzed organizational surveys to identify ways to improve employee motivation and performance. • Designed, implemented, and evaluated policy and program improvements that resulted in 150% increase in employee performance.
David Lapedis, Cpc Skills
David Lapedis, Cpc Education Details
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University Of MichiganOrganizational Studies
Frequently Asked Questions about David Lapedis, Cpc
What company does David Lapedis, Cpc work for?
David Lapedis, Cpc works for Heap | By Contentsquare
What is David Lapedis, Cpc's role at the current company?
David Lapedis, Cpc's current role is Senior Customer Success Manager.
What is David Lapedis, Cpc's email address?
David Lapedis, Cpc's email address is da****@****ove.com
What is David Lapedis, Cpc's direct phone number?
David Lapedis, Cpc's direct phone number is +151072*****
What schools did David Lapedis, Cpc attend?
David Lapedis, Cpc attended University Of Michigan.
What skills is David Lapedis, Cpc known for?
David Lapedis, Cpc has skills like Leadership Development, Strategy, Entrepreneurship, Human Resources, Leadership, Public Speaking, Management, Start Ups, Organizational Development, Strategic Planning, Training, Coaching.
Who are David Lapedis, Cpc's colleagues?
David Lapedis, Cpc's colleagues are Ariana Vacs Renwick, Brenda Ferraro, Abigail Ryen, Liam Butler, Natalie B., Adam Muir, David Johnson.
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