Dennis Lavallee Email & Phone Number

Vancouver, British Columbia, Canada

Vancouver, Canada Area

Vancouver, Canada Area (Regional Office, Grandview & Rupert)

o Servicing 19 Big Box Retail locations British Columbia wide and on call for the 4 Western Provinceso Key player in transforming non-performing colleagues & departments back to operational standards and beyondo Trained over 1200+ colleagues in a variety of company programso Delivered, executed and sustained new and existing company Initiatives throughout multiple retail locationso Auditing store procedural compliance for Key Area's, programs and initiativeso Delivering an 8 week Assistant Store Manager Training Program and 6 week Department Manager Training Program on store and department operationso Weekly monitored the attainment of training for new hires for 7 stores and meat advisor for 19o Maintained, rotated and merchandised products to comply with shrink standards and yieldso Recognized as “go to advisor” for colleagues for computer software and system solutionso Researched, collaborated and created training materials & programs for store procedures

Vancouver, Canada Area (Grandview & Rupert)

Managing the highest revenue producing store in B.C. producing $10.2m per year (one of only 3 Departments that achieved sales targets every year)o Maximized revenue through excellent teamwork and a high level of customer service, continuously ranked in the top 2 for 5 continuous years amongst 77 western Canadian locationso Continuously improved in controlling costs year over year by analyzing budgets, and reports covering employment costs, shrink, repairs and customer buying patterns. o Implemented weekly merchandising plans and customized displays and products on a daily basis to increase sales and profits. o Managed escalating customer & colleague inquiries and accurately providing information to resolve product and service complaints to ensure customer satisfaction and repeat businesso Trained new employees by providing product knowledge of specific store tasks and policieso Organized / Generated weekly sales reports and monitored / examined P&Lo Managed and scheduled 35 unionized colleagues

Vancouver, Canada Area (Various Lower Mainland Locations)

Managing the daily operations of high volume storesVancouver, Langley, Burnaby, Coquitlam, North Vancouver, Vancouver Islando Managed and scheduled a staff of up to 35 colleagues in the absence of Managero Merchandised, rotated and maintained products to comply with shrink standards and yieldso Acted as relief Manager in multiple locations as neededo Multiple location experience

Lower Mainland

o Prepared meat products for counters as neededo Assisted Meat Cutters with cuts and supplieso Assisted customers with proper meat selectionso Cleaned and Sanitized departmento Trained new colleagues on proper polices & procedures

Delta, British Columbia, Canada

Worked on and off Part Time creating and designing 2D & 3D part drawing for the machine shop.Creating machinery manuals and 3D Assembly Drawings for both the shop to assembly and for the customers manual.Used ACAD 2010 and some Mechanical Desktop.