Devon Corbitt Email & Phone Number

St Louis, Missouri, United States

Coordinated and executed all administrative tasks for commercial fleet clients; acted as liason between internal sales, contract clients and third party vendors, communicating between all parties frequently to maximize client satisfaction; facilitated every step of the vehicle lifecycle with exceptional attention to detail. Compiled reports on client accounts to identify servicable action items and proactively resolve potential issues in client fleets.Piloted first fully remote, self-guided training program; presented feedback on materials and processes to multiple levels of management for program improvementMentored subsequent graduates of the improved remote training programRapidly expanded in duties including training and onboarding new employeesResearched client technology needs and trained 3-10 client contacts per month to use proprietary fleet management softwareRepeatedly selected from top performers nationwide to restore high level of service, troubleshoot client relationships, and assess fleet needs for an underperforming book of business. Investigated individual accounts to identify problem areas, client priorities, and resolve client issues across 44 accounts in GA; after 6 months 100% of these clients became satisfied with administrative services.3 times R.U.M.B.A award recipient for teamwork and great assistance with projects above and beyond normal duties.Awarded MVP of the San Antonio office in both May and June 2021

Performed all duties expected of Management Assistant/Trainee as well as additional duties below:Coordinated employee duties during management transition as well as changes in protocol due to CovidEstablished rapport with key vendor partners including repair shops, maintenance shops, and dealershipsInvestigated potential new business accounts through contact with regular customersCommunicated and held team accountable for monthly and weekly goals such as customer service feedback scores, utilization of vehicles in fleet, cycling of vehicles in fleet, and quick response timesResearched and prepared vehicle deliveries for 2 airports, 1 distant satellite and 3 neighborhood locationsConducted inquiry into service issues and creatively worked to find satisfactory resolutionsInvestigated payments due from vendor partners or customers, and discussed payment solutionsConfronted instances of fleet loss or risk, discussed with parties involved to collect payment or create claim

Reviewed customer reservation, form of payment, license status, age and other requirements to rent vehiclesInvestigated customer needs and preferences in vehicle selectionPrepared clean, ready, safe rental vehicles with attention to detail Utilized software such as Ecars program, RALPH DOS based pogram, Outlook, Excel, Workday, PowerpointTrained newer employees in navigating software, customer service and fleet management best practicesLead colleagues in annual Pride event: on-site coordination in decorations, driving and event dutiesEstablished rapport with diverse customer base in a variety of rental locations50-100 customer contacts per day including by email, phone or in-person

N'Djamena, Chad

Accomplished goals independently in a fast-paced, unpredictable environmentGuided new students in the language-learning processes, tools, resources and best practicesTaught English as a Foreign Language (terminal, advanced classes) at the Oasis Cultural CenterCreated schedule, researched topics, discussion questions, coordinated special events for English ClubTaught students to create topics, research subject matter and lead English Club discussionsCoordinated distribution of outreach materials by pamphlet, posters, and Micro SD cardsLearned conversational Arabic in the local dialect at a rapid, self-guided paceBuilt community relationships using Arabic in outreach effort for OasisPiloted new digital library program including training students on use and policiesTrained staff to use and add materials to Oasis digital libraryWrote, revised and proofread new curriculum for advanced English classes

Tuscaloosa, Alabama

Coordinated weekly study sessions and exam preparationTrained new peer mentors in our processes and best practicesInvestigated students' subject matter and curriculum needsReported student attendance, program usage, and concerns to department contactsEngage students one-on-one in specific assignment helpTaught students to edit and format essay draftsEncouraged group discussion of historical conceptsCreated graphical aids for comprehensionUtilized Powerpoint, Word, Excel, textbooks, shared lecture notes, and the university digital libraryProvided context for historical events and figuresExplained concepts of culture and civilization developmentReviewed key historical terms and timelines

Business Administration And Management, General; Spanish, 4.0

Spanish, 4.0

Activities and Societies: I organized excursions with with my classmates, lived in an immersion environment with a local host family.

College Preparatory Diploma, 4Th Rank In Graduating Class

Activities and Societies: Mu Alpha Theta, National Honor Society, Key Club, Debate Team, 1st Chair Flautist LHS Marching Tigers, Senior.