I am a results-driven technology leader with over 20 years of experience in managing Enterprise Systems and leading design and implementation of customer experience programs in IT operations and production support of 24/7, mission-critical applications. I am fluent in business strategy and experienced in implementing and managing digital technologies with expertise in enterprise solutions development. Having gained experience in designing, architecting, building, supporting, and managing the life cycle of several systems and platforms, has allowed me to provide solutions that meet the needs of today’s businesses. I have a track record of effectively managing budgets, growing revenue, and delivering complex technology and systems integration projects on time and within budget for both small and large corporations. Customer service focused, I work effectively with stakeholders, sponsors, and technology personnel to resolve issues and to ensure deadlines and customer satisfaction is achieved.