Darius Legall Email & Phone Number

Sarnia, Ontario, Canada

Sarnia

Kitchener, Ontario, Canada

• Implement full cloud based solutions i.e. Microsoft Azure and Office 365• Provide Windows Server support i.e. Active Directory, Exchange Server, Remote Desktop Services, Virtual Desktops• Implement and support Windows Desktop Infrastructure, i.e. Windows 7, Windows 8, and Windows 10• Provide server, desktop and network maintenance• Provide customized network and firewall implementations• Customize and manage internal managed service platform to deliver optimized and efficient automated solutions • Provide technical support for clients via IT ticketing system, phone calls and emails• Identify, investigate and resolve computer hardware, software, network, and equipment problems• Implement and support virtualized solutions based on Microsoft Hyper-V inclusive of virtual machines and desktops• Create solutions based on careful analysis of business and technical requirements• Deploy and manage Veeam Backup solutions i.e. Veeam Backup & Replication

Port Of Spain

• Provide guidance, management and leadership for Business Productivity team.• Utilize extensive technical skills to provide pre-sales support for networking and services, on premise solutions and cloud services to new and existing customers in support of the sales team.• Devise clear and relevant strategic objectives for the team in conjunction to the objectives of our partners. • Identify new products and solutions for the organization and go to market strategies.• Provide the sales team with pre-sales activities that will effectively educate clients on company products.• Prepare and deliver client presentations and product demonstrations, including implementation/migration planning.• Develop product bill of materials based on client requirements and professional services estimates in support of client projects.• Create solutions based on careful analysis of business and technical requirements.• Review/audit client hardware and software to ensure client meets necessary requirements for product upgrades.• Escalation point for technical support and troubleshooting to internal and external clients. • Provide end user focused training to external clients based on their requirements• Design relevant flowcharts, diagrams, and other documentation for completed projects.KEY ACHIEVEMENTS• Designed and implemented;o Office 365 solution for the entire campus of the College of Science, Technology & Applied Arts of Trinidad and Tobago; efforts included the migration of 650 users from Microsoft Exchange 2003 to Office 365.o Office 365 hybrid solution for Methanol Holdings Trinidad Limited.o Disaster recovery site for Digi Data Systems Limited using Microsoft Azure Site Recovery.• Developed a go to market strategy for Verde VDI product and service

Trinidad And Tobago

• Offered corrective and preventative maintenance on two-way radio, microwave systems, and broadband networks.• Counseled and assisted all divisions on communication technology requirements and provided guidance throughout project phases.• Installed, programmed, and executed tests for wired and wireless IP telephone equipment.• Upheld and managed all servers including file servers, domain controller, and Microsoft Exchange Servers.• Monitored all systems and infrastructure to ensure the highest level of availability. • Delivered second and third-level technical support and troubleshooting to internal/external clients.• Crafted timely reports/statistics and responded to ad-hoc queries.KEY ACHIEVEMENTS• Served on a team that implemented a backup emergency communication system for all key government agencies in the event of a major disaster.• Collaborated on a team that converted an old Motorola based radio system to Harris communications.

Trinidad And Tobago

• Monitored all systems and infrastructure within the emergency contact center (E999) for the Trinidad & Tobago Police Service, Command Center.• Troubleshoot and resolved any reported issues within the Command Center.• Installed all new communication equipment within the Command Center.

Trinidad And Tobago

• Evaluated system logs and identified potential issues with computer systems and developed solutions.• Maintained all IT infrastructure documentation• Executed custom Microsoft solutions; introduced and integrated new technologies into existing data center environments.• Conducted routine audits of systems and software.• Ran operating system updates, patches, and configuration changes. • Installed and configured new hardware and software.• Applied proper information technology security policies; installed and provided internal IT support; Microsoft Exchange and Active Directory.• Ensure proper network connectivity whilst recommending various purchases to enhance organization.KEY ACHIEVEMENTS• Revamped the entire IT infrastructure to include Microsoft Exchange Server, Backup systems, VPN connectivity and networking.

Computer Science, Computer Science

Education record