Designing, implementing, and managing scalable cloud infrastructure on the Microsoft Azure platform along with hybrid data center integration.Leading a team of DevOps Engineers, collaboration with cross-functional project groups, and drive continuous improvement in cloud operations.Aligning DevOps strategies with organizational goals to deliver secure, efficient, and cost-effective solutions.

Lead the IT Infrastructure Team's effort to pivot toward a DevOps methodology, with the utilization of platforms such as Microsoft Azure IaaS and PaaS, Visual Studio Team Services, and other automation.Automating CI/CD pipelines, optimizing application performance, and ensuring robust system reliability.Infrastructure as code (IaC) using Azure Bicep and Azure Resource Manager (ARM), containerization with Kubernetes and Docker, and comprehensive monitoring with Azure Monitor and Log Analytics.

Provided technical team leadership including developing and implementing IT standards, and promoting industry Best Practices. Responsible for the design, implementation and administration of IT systems in support operations in a 7x24 Higher Education institution.Assisting and/or leading in the requirements gathering, design, testing, implementation, operational support, and re-engineering evaluation for enterprise level technical solutions. Architected, planned, and deployed multiple Enterprise Infrastructure solutions; accounting for production availability, redundancy, test and development environments, and disaster recovery.Supported, administered and maintained a dynamic IT infrastructure environment consisting of multiple sites, on-premises data center, cloud services and hybrid-cloud deployments. Functioned as Subject Matter Expert for a variety of technologies, with a focus on Microsoft software. Implemented and upgraded additional technologies including; Active Directory 2003, 2008, 2012; Azure Active Directory and Office 365; System Center Configuration Manager 2007, 2012 and Current Branch; VMWare vSphere 5.5 thru 6.5; Remote Desktop Services and RemoteApp; and others.

Member of the Professional Services department. • Planned, designed and deployed Microsoft Active Directory Domain Services, including deployment of new forests and domains as well as upgrading and migrating legacy forests and domains.• Planned, designed and deployed Microsoft Remote Desktop Services [Terminal Services] solutions, including simple single Session Hosts as well as full server farms; including RDS Gateways, RDS Connection Brokers, RDS RemoteApp and User State Virtualization.• Implemented Microsoft Exchange Server 2010 solutions, including new organization deployment and migrating and upgrading from legacy versions.• Performed as a key team member in the deployment of NetApp SAN solutions, including the complete migration of VMware vCenter environment to the new storage system.• Functioned as a member of the company's Technology Leadership Board. Providing technical expertise impacting business processes.• Functioned as company subject matter expert on Active Directory, Hyper-V, VMware, RDS, DFS, Exchange and Group Policies technologies.

While employed with CompuCom, I worked at the Nielsen Company as part of their outsourcing contracts.

• Member of the Desktop Support team; supporting, troubleshooting and resolving general issues in a Microsoft Windows XP end user environment of over 2000 users.• Supported Dell Desktop and HP Compaq laptop hardware.• Utilized Systems Management Server 2003 for application deployment to workstations, and remote workstation support and management.• Supported a variety of client applications, including: Microsoft Office 2003 and 2007; Microsoft Office Communicator 2005 and 2007R2; Microsoft Office Live Meeting 2007; Cisco and Checkpoint VPN clients; Symantec AntiVirus 10; Attachmate Reflection Suite; Adobe Acrobat and Reader; Lotus Notes• Designed, implemented and maintained a Windows Deployment Services laboratory environment to help simplify and streamline the workstation imaging and deployment process.• Used “Business Desktop Deployment 2007”, “Microsoft Deployment Toolkit 2008” and “Microsoft Deployment Toolkit 2010” to build Windows XP, Vista and 7 operating system images.• Supported Windows Vista and Windows 7 operating systems on an out of scope exception basis.

Consulted with business customers to design and deploy Windows Server solutions. Responsible for all PC repair shop operations. Consulted with home customers to resolve general computer issues; including hardware failures and upgrades, software installation, and virus and malware removal. Designed, built and deployed Windows Small Business Server 2003 infrastructures and solutions for business customers Deployed, maintained and managed Windows Server technologies, including Group Policy, Windows Server Update Services, User State virtualization, Terminal Services, DNS, DHCP, etc. Built and supported under warranty, a wide range of PC solutions. Including RAID arrays, SAN devices, nVidia SLI and ATI CrossFire GPU subsystems and water cooling solutions. Company lead for soft data recovery and outsourcing of hard disk clean-room recovery services. Cultivated and maintained retail customer relationships and provided a high level of customer service

Supported and maintained a multi-site IPX totalizator network with point-of-sale teller workstations and public kiosks; as well as related peripherals, e.g. touch screens, thermal receipt printers, and barcode scanners.Worked with financially sensitive data in a time-critical environment.Provided professional customer service and supported a large number of public usersUpheld a high level of user up-time in a demanding environment.Provided component level hardware support, including fluorescent backlight replacement in LCDs, motor replacement in thermal printers, replacement of custom integrated keyboard units, and replacement of DIP integrated circuit