Lead and encourage customer engagement, drive sales and awareness of Apple’s value proposition for business, and build loyalty.Maintain efficient and positive customer journey through identifying obstacles, making strategic adjustments, and anticipating potential process changes.Review and assess store reporting and customer feedback daily and share with the leadership team to make adjustments, recognize successes and find opportunities for improvement in key areas in the Shopping Experience. Address the operational needs of the store, including, but not limited to, opening/closing procedures, cash management, overrides, visual standards, urgent maintenance issues, and Loss Prevention partnership.

Describes products to customers and explain details and care of Apple products.Works with management to share best practices for sales and customer service. Lead and train other team members to help improve store’s efficiency. Troubleshoot product issues and resolve client complaints promptly.

Transform Apple Store visitors into loyal Apple customers. Help create the energy and excitement around Apple products, providing solutions and getting products into customers’ hands. Stay on top of news about products and initiatives, ready to apply your expertise in customer interactions.

Transform Apple Store visitors into loyal Apple customers. Help create the energy and excitement around Apple products, providing solutions and getting products into customers’ hands. Stay on top of news about products and initiatives, ready to apply your expertise in customer interactions.

I am currently contracted by Zerflin to create content for the United States Coast Guard Civilian Employee website and for the company at large. My responsibilities include:• Creates monthly posts of 500-1000 words for US Coast Guard civilian employee website and for Zerflin.com.• Assists in proofreading and editing blog posts.• Assists with optimizing post for SEO.• Promotes posts across social media channels.

Developed the Creative Nomads blog (The Atlas) and social media platforms from the ground, up.Actively manages The Atlas, social media platforms and co-manage communitynewsletter.Actively manages the Creative Nomads blog and social media calendars.Develops and reports monthly social media and blog goals.Required to be available on a regular basis to follow-up and consult with CEO and other teammembers.

•Community management across Gypsy Soul social media platforms (Facebook, Twitter, Instagram and YouTube.)•Develops and manages interactive marketing and social projects and strategies.•Works with team members to develop digital and social content that helps portray Gypsy Soul’s unique brand voice and story.

Gypsy Soul Entertainment currently has an online publication called TheSoulcialista.com. My current responsibilities include:• Proofread and edit contributor’s posts.• Maintain and manage publication site.• Promote posts across all social media channels.• Create weekly posts.

I am responsible for maintaining and updating the Gypsy Soul Entertainment company blog and TheSoulciaista.com. I develop and create quality recounts and updates concerning events, artist interviews, and other news worthy entertainment events that are of interest to the Gypsy Soul audience. Responsible for developing content across social channels including Facebook, Twitter and Instagram. As a photographer, I cover and document events in which Gypsy Soul is actively participating or may be covering.