Donna Herrera, Mfa
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Donna Herrera, Mfa Email & Phone Number

Business Systems Analyst II at Horizon Blue Cross Blue Shield of New Jersey
Location: Selinsgrove, Pennsylvania, United States 7 work roles 4 schools
1 work email found @horizonblue.com 2 phones found area 212 LinkedIn matched
✓ Verified May 2026 4 data sources Profile completeness 100%

Contact Signals · 1 work email · 2 phones

Work email d****@horizonblue.com
Direct phone (212) ***-****
LinkedIn Profile matched
3 free lookups remaining · No credit card
Current company
Horizon Blue Cross Blue Shield of New Jersey
Role
Business Systems Analyst II
Location
Selinsgrove, Pennsylvania, United States
Company size
4421 employees

Who is Donna Herrera, Mfa? Overview

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Quick answer

Donna Herrera, Mfa is listed as Business Systems Analyst II at Horizon Blue Cross Blue Shield of New Jersey, a company with 4421 employees, based in Selinsgrove, Pennsylvania, United States. AeroLeads shows a work email signal at horizonblue.com, phone signal with area code 212, and a matched LinkedIn profile for Donna Herrera, Mfa.

Donna Herrera, Mfa previously worked as Information Technology and Services Consultant at Self-Employed and Universal Tech Agent at Blue Ridge Communications. Donna Herrera, Mfa holds Master Of Arts, Rhetoric And Composition/Writing Studies from Liberty University.

Company email context

Email format at Horizon Blue Cross Blue Shield of New Jersey

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*@horizonblue.com
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AeroLeads found 1 current-domain work email signal for Donna Herrera, Mfa. Compare company email patterns before reaching out.

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Profile bio

About Donna Herrera, Mfa

Skilled IT professional with experience managing IT projects, overseeing IT staff, and reporting directly to the senior management. Skilled in overseeing $1.25 million in annual IT purchases, developing departmental reporting metrics and associated reports, and technical writing. Extensive experience serving as Help Desk Manager leading a staff in providing hardware, application, and production equipment support to up to 4300+ end users nationwide.Proven ability to lead IT projects to meet cost and schedule objectives, develop scopes of work, budgets and timelines, oversee the efforts of outside vendors and consultants as well as internal team members, and meet with end users and upper management to ensure their needs are met. Specialties: Technical writing, implementation of computer equipment recycling programs; company-wide inventory roll outs; team development and building; project oversight and management; process, procedure, and policy development; IT Purchasing and vendor management.

Listed skills include Vendor Management, Management, Project Management, Information Technology, and 17 others.

Current workplace

Donna Herrera, Mfa's current company

Company context helps verify the profile and gives searchers a useful next step.

Horizon Blue Cross Blue Shield of New Jersey
Horizon Blue Cross Blue Shield Of New Jersey
Business Systems Analyst II
east newark, new jersey, united states
Website
horizonblue.com
Employees
4421
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Company profile
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7 roles

Donna Herrera, Mfa work experience

A career timeline built from the work history available for this profile.

Information Technology And Services Consultant

Self-Employed

Tamaqua, Pennsylvania, United States

Developed documentation for clients throughout the country based on specifications and testing of developed or commercial software APIs.Trained employees on supporting APIs.Developed policy and procedure for teams in small organizations that do not have management in place.Worked with management of organizations to create structure for teams.

Jan 2013 - Apr 2021

Universal Tech Agent

Blue Ridge Communications

Lehighton, PA

Provided customer service and support via telephone.Coordinated with Level II support teams to effectively resolve user issues with cable and internet interfaces.Member of specialized support team for launch of custom APIs and streaming web-based APIs.Troubleshoot and resolve issues with user interfaces for cable, telephone, and internet services.

Feb 2015 - Aug 2019

Software Development/Support Manager

County Of Lehigh

Allentown, Pennsylvania Area

Managed group that provided hardware, application, and production equipment support to 1000+ internal users across multiple campuses.Supervised group of 4 technicians responding to help desk requests daily via telephone, email, and interactive remote-control software.Established support matrix, reporting metrics, and processes and procedures related to IT.

Aug 2012 - Dec 2013

It Help Desk Manager

The Segal Company

Greater New York City Area

Managed group that provided hardware, application, and production equipment support to 1000+ internal users nationwide.Supervised and trained technicians and contractors responding to help desk requests daily via telephone, email, and interactive remote-control software.Managed projects and training classes on using APIs and remote connectivity as required.

Sep 2008 - Jan 2012

It Help Desk Manager

Hobart West Group

Reporting directly to the CIO, managed group that provided hardware, application, and production equipment support to 1000+ internal users nationwide.Supervised technicians in several locations responding to 100-150 help desk requests daily via telephone, email, and interactive remote-control software.Established support matrix, reporting metrics, and.

Nov 2006 - May 2008

It Help Desk Manager

Wildlife Conservation Society

Reporting to the Director of Information Technology, managed 4 employees in 2 locations handling up to 75 support requests daily for over 2000 internal users worldwide regarding Windows 9X, NT, and XP and Macintosh platforms.Assumed responsibility for all IT-related purchases, oversaw $500,000 in annual purchases, verified budgets for computer purchases.

Sep 2002 - Nov 2006
Team & coworkers

Colleagues at Horizon Blue Cross Blue Shield of New Jersey

Other employees you can reach at horizonblue.com. View company contacts for 4421 employees →

JG Joe Ganun Joe Ganun Colleague at Horizon Blue Cross Blue Shield Of New Jersey Newark, New Jersey, United States, United States View → RC Roberta Cadeau Roberta Cadeau Colleague at Horizon Blue Cross Blue Shield Of New Jersey Linden, New Jersey, United States, United States View → CM Ciera M. Ciera M. Colleague at Horizon Blue Cross Blue Shield Of New Jersey Plainfield, New Jersey, United States, United States View → MM Meriel Mantilla Meriel Mantilla Colleague at Horizon Blue Cross Blue Shield Of New Jersey Lodi, New Jersey, United States, United States View → RO Ramona Ohri Ramona Ohri Colleague at Horizon Blue Cross Blue Shield Of New Jersey Glen Rock, New Jersey, United States, United States View → GP Gauri Patel Gauri Patel Colleague at Horizon Blue Cross Blue Shield Of New Jersey Livingston, New Jersey, United States, United States View → CJ Camielle Jordan Camielle Jordan Colleague at Horizon Blue Cross Blue Shield Of New Jersey Flanders, New Jersey, United States, United States View → AK Anne K. Anne K. Colleague at Horizon Blue Cross Blue Shield Of New Jersey Holmdel, New Jersey, United States, United States View → JM Jennifer Mckee James Jennifer Mckee James Colleague at Horizon Blue Cross Blue Shield Of New Jersey Mt. Laurel, New Jersey, United States, United States View → JA Jo Anne Farley Jo Anne Farley Colleague at Horizon Blue Cross Blue Shield Of New Jersey Clifton, New Jersey, United States, United States View →
4 education records

Donna Herrera, Mfa education

Additional Bachelor'S Degree Credits, Information Technology With A Specialty In Project Management, 3.2

Capella University

Took additional courses at a Bachelor's level for a specialization in Information Technology and Project Management.

FAQ

Frequently asked questions about Donna Herrera, Mfa

Quick answers generated from the profile data available on this page.

What company does Donna Herrera, Mfa work for?

Donna Herrera, Mfa works for Horizon Blue Cross Blue Shield of New Jersey.

What is Donna Herrera, Mfa's role at Horizon Blue Cross Blue Shield of New Jersey?

Donna Herrera, Mfa is listed as Business Systems Analyst II at Horizon Blue Cross Blue Shield of New Jersey.

What is Donna Herrera, Mfa's email address?

AeroLeads has found 1 work email signal at @horizonblue.com for Donna Herrera, Mfa at Horizon Blue Cross Blue Shield of New Jersey.

What is Donna Herrera, Mfa's phone number?

AeroLeads has found 2 phone signal(s) with area code 212 for Donna Herrera, Mfa at Horizon Blue Cross Blue Shield of New Jersey.

Where is Donna Herrera, Mfa based?

Donna Herrera, Mfa is based in Selinsgrove, Pennsylvania, United States while working with Horizon Blue Cross Blue Shield of New Jersey.

What companies has Donna Herrera, Mfa worked for?

Donna Herrera, Mfa has worked for Horizon Blue Cross Blue Shield Of New Jersey, Self-Employed, Blue Ridge Communications, County Of Lehigh, and The Segal Company.

Who are Donna Herrera, Mfa's colleagues at Horizon Blue Cross Blue Shield of New Jersey?

Donna Herrera, Mfa's colleagues at Horizon Blue Cross Blue Shield of New Jersey include Joe Ganun, Roberta Cadeau, Ciera M., Meriel Mantilla, and Ramona Ohri.

How can I contact Donna Herrera, Mfa?

You can use AeroLeads to view verified contact signals for Donna Herrera, Mfa at Horizon Blue Cross Blue Shield of New Jersey, including work email, phone, and LinkedIn data when available.

What schools did Donna Herrera, Mfa attend?

Donna Herrera, Mfa holds Master Of Arts, Rhetoric And Composition/Writing Studies from Liberty University.

What skills is Donna Herrera, Mfa known for?

Donna Herrera, Mfa is listed with skills including Vendor Management, Management, Project Management, Information Technology, Leadership, Process Improvement, Customer Service, and Budgets.

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