Debbie Howell Email & Phone Number

Orlando, Florida

Simply Self Storage – FloridaDistrict Manager – March 2014 – July 2016Supervised the overall day to day operations of 26 Property Managers, with up to thirteen business locations. Focus on maintaining high occupancy over 92% district-wide. Completed all employee hiring and coaching for increased sales up to 5% annually, while maximizing collections to achieve a 3% delinquency. Consistently maintained a high standard for a clean and safe working environment. Provided one on one coaching to ensure that team members consistently demonstrated sales-focused and customer-centric behaviors when interacting with our customers. Facilitated process for new property acquisitions into the company. • Recruiting, hiring, training coaching• Customer service• Sales• Merchandising and Marketing• Inventory control• Collections• Marketing• Safety• Budgets• Acquisitions• Auditing• Training, Coach, and Develop District Manager• P&L Management• Repair & Maintenance budgets, schedule and payable

Miami, Fl

Supervised the overall day to day operations of 19 Property Managers, with up to eight business locations. Focused on maintaining high occupancy above 94% district wide. Completed all employee hiring and coaching for increased sales of 5% annually, while maximizing collections to achieve a 3% delinquency monthly, Consistently maintained a high standard for a clean and safe working environment. Provided one on one coaching to ensure that team members consistently demonstrated sales-focused and customer-centric behaviors when interacting with our customers. Facilitated the full process for new property acquisitions into the company. • Recruiting, hiring, training coaching• Customer service• Sales• Merchandising and Marketing• Inventory control• Collections• Marketing• Safety• Budgets• Acquisitions• Auditing• Training , Coach and Develop District Manager• P&L Management• Repair & Maintenance budgets, schedule and payable Recognized in the Presidents Circle of Excellence - 2006 and 2007.

Miami/Fort Lauderdale Area

Supervised the day to day operations for ten Exxon Mobil Oil convenience Store locations. Hired trained coached and developed managers. Completed weekly payroll and weekly schedules. Controlled cash management and loss prevention. Managed merchandising, inventory and pricing. Provided world class customer service and increased sales and revenue. Facilitated monthly sales and safety meetings.Territory Manager 2000 - 2002 (promotion)Field Merchandiser 1998 - 2002 (promotion)Store Manager 1994 - 1998* Recruit, HR process, Coach Train and Develop* Merchandising* Sales* Marketing* Schedule* Budgets* P&L Review* Customer Service* Quarterly Audits* Inventory Controls* Safety Meetings* Mystery Shop Program facilitated

Fall River, Ma

Supervised the day to day operations for seven Shell Oil convenience Store locations. Hired trained coached and developed managers. Completed weekly payroll and weekly schedules. Controlled cash management and loss prevention. Managed merchandising, inventory and pricing. Provided world class customer service and increased sales and revenue. Facilitated monthly sales and safety meetings.