Dmitry has been involved in all facets of business and customer technology projects. With a primary focus on consultative analysis, design and system build, Dmitry has worked directly with clients on a number of large, successful implementations focusing on customer relationship management (CRM) technologies.Over his professional career, Dmitry has built up a strong cross-section of capability. Having worked on customer projects and implementations across the industry, Dmitry has been exposed to a variety of businesses and business problems. This exposure has allowed Dmitry’s solutions, business acumen and IT knowledge to continuously evolve and develop; enabling effective communication to senior levels of an organisation as well as some more technically minded customers.Specialties: Salesforce.com, Business Analysis & Consulting, Solution Design, Communications & Stakeholder Management, Agile & SureStep Project Deliveries