Award-winning Experience Designer who has created intuitive and compelling experiences for a range of clients, including: Fortune 500 brands, top-rated healthcare systems, manufacturing, financial services and higher education institutions. I have over 16 years of experience, collaborating with stakeholders, designers, developers and content strategists, leading the vision and project deliverables from rough sketches to execution. I take a design-thinking approach to my work to create human-centered experiences. I am skilled in: user experience design (UX), customer experience design (CX) information architecture (IA), content strategy, user research, journey and persona development, user flows, ecosystem maps, as well as strategic workshop facilitation. Additionally, I have a certification in accessibility and a background in graphic design and front-end development which I apply to my thinking and processes.