Results-oriented Administrative Management Professional with over 20 years of diverse and international experience in optimizing operational efficiency, enhancing productivity, and driving strategic initiatives. Proven track record in financial management, cost control, and business process improvement. Recognized as a trusted advisor in writing and editing, adept at providing solutions as a mediator in critical situations.
-
Parking LeadAsm GlobalHouston, Tx, Us -
Professional Truck Driver- Class A Cdl ProgramHouston Community College Oct 2024 - PresentStudying for Professional Truck Driver- Class A CDL Program with endorsements. -
Parking LeadAsm Global Feb 2024 - PresentHouston, Texas, United States• Provide comprehensive administrative support to Houston Livestock Show & Rodeo (HLSR) senior management, including ensuring inventory count, ensuring travel and traffic flow is conducive to multi-million-dollar property, and mitigating losses via a team of 10 or more.• Conduct research and analyze traffic flow data to support decision-making and security processes.• Reconcile on-the-ground activities, identify discrepancies, and prepare variance analyses to meet and exceed target… Show more • Provide comprehensive administrative support to Houston Livestock Show & Rodeo (HLSR) senior management, including ensuring inventory count, ensuring travel and traffic flow is conducive to multi-million-dollar property, and mitigating losses via a team of 10 or more.• Conduct research and analyze traffic flow data to support decision-making and security processes.• Reconcile on-the-ground activities, identify discrepancies, and prepare variance analyses to meet and exceed target actual comparisons.• Coordinate on and offsite team meetings, assess demands, and ensure that logistical arrangements are executed flawlessly.• Handle account tracking and quarterly reporting, responding promptly and professionally to external HLSR stakeholder requests for one million plus visitors.• Implement streamlined processes for expense report processing for a team of 300+ vendors and exhibits.• Recognition for outstanding performance and dedication to supporting executive HLSR team members. Show less -
Harris County Election Clerk & Voter RegistrationHarris County Elections Department Feb 2024 - Oct 2024Houston, Texas, United States• Support presiding judges and department personnel in answering and researching voter questions. • Resolve problems regarding administrative policies and procedures of voter registration.• Document team meetings and distribute information to a team of 12+ clerks.• Authenticate sensitive private data not limited to US passports, US Military and Social Security. -
Fleet Operations - Detroit Metropolitan International AirportHertz Oct 2022 - Jan 2024Detroit Metropolitan Area• Manage fleet inventory of 2,000 plus vehicles daily• Train contractors and offsite drivers• Service International/Domestic Clients• Ensure safety of clients and staff on fleet lot -
Cybersecurity Regulatory, Risk, & Compliance ConsultantPwc Jan 2022 - Jun 2022Detroit Metropolitan Area• Sustained cybersecurity and technology risk management for international projects, including designing and implementing risk management tools, and providing data analytics and business intelligence on threats and vulnerabilities.• Representing a $15B international investment client creating and editing over 40 remediation documents in compliance with Prudential Regulation Authority (PRA).• Optimized data integration and accessibility of metrics for 200+ hospital executives, enabling… Show more • Sustained cybersecurity and technology risk management for international projects, including designing and implementing risk management tools, and providing data analytics and business intelligence on threats and vulnerabilities.• Representing a $15B international investment client creating and editing over 40 remediation documents in compliance with Prudential Regulation Authority (PRA).• Optimized data integration and accessibility of metrics for 200+ hospital executives, enabling real-time review and reporting to regulatory bodies and media outlets. • Managed client relationships to add a secondary $3M contract to the initial engagement.• Assisted in coordinating multiple department team meetings, documenting accurate records, and providing administrative support for budget development and forecasting metrics. Show less -
Information Technology Strategy ManagerIndependent Consultant 2017 - 2021Detroit Metropolitan Area• Assisted in coordinating executives' schedules and travel arrangements, optimizing efficiency and productivity.• Compiled data and created reports from UNITI internal data sources, including credit card spending analysis, and Tableau.• Participated in executive team activities, including coordinating critical situation conference calls, taking meeting minutes, and assisting in remediation activities for budgets of $400M.• Processed expense reports accurately and efficiently… Show more • Assisted in coordinating executives' schedules and travel arrangements, optimizing efficiency and productivity.• Compiled data and created reports from UNITI internal data sources, including credit card spending analysis, and Tableau.• Participated in executive team activities, including coordinating critical situation conference calls, taking meeting minutes, and assisting in remediation activities for budgets of $400M.• Processed expense reports accurately and efficiently, ensuring compliance with company policies and procedures.• Conducted various administrative support responsibilities as directed by executives, demonstrating adaptability and flexibility. Show less -
Academic SpecialistLevel Infinity Tutoring And Homeschooling 2017 - 2019Toronto, Canada AreaINTERNATIONAL CERTIFIED TUTOR & WRITER• Certified by the College Reading and Learning AssociationFederal ID #95-3177158https://www.crla.net/index.php/certifications/ittpc-international-tutor-training-programSpecialty: Nursery Level to Senior High School Level.• Individual One to One Tutor in Math, English, Science and Writing• Develop custom learning plans for student based on ability not age level.• English as Second Language TutorAt… Show more INTERNATIONAL CERTIFIED TUTOR & WRITER• Certified by the College Reading and Learning AssociationFederal ID #95-3177158https://www.crla.net/index.php/certifications/ittpc-international-tutor-training-programSpecialty: Nursery Level to Senior High School Level.• Individual One to One Tutor in Math, English, Science and Writing• Develop custom learning plans for student based on ability not age level.• English as Second Language TutorAt Level Infinity, we believe all young people are the future and will elevate. Show less
-
Education ManagerCooley Reuse Project 2015 - 2018Greater Detroit Area• Launch research project to secure grant money for development of skilled trade program with Michigan Regional Council of Carpenters and Millwrights.• Spearhead of designing educational program research database to utilize within the foundation.
-
Information Support Analyst Ii (Multiple Roles)Trinity Health Information Services 2012 - 2017Greater Detroit AreaCRISIS PREVENTION COORDINATOR FOR EXECUTIVE ON-CALL (EOC) (2013 – 2017) ▪ 98% first call resolution rate addressing life-threatening events and imminent crises impacting healthcare facilities; serving as the bridge for Regional Health Ministry (RHM) Executives, Directors, and Clinical Managers.STRATEGIC MANAGER OF MAJOR INCIDENTS (2015 – 2017) ▪ Engagement builder of RHM contacts, Clinical Informatics Teams, and Systems Engineers to make time-sensitive decisions. ▪… Show more CRISIS PREVENTION COORDINATOR FOR EXECUTIVE ON-CALL (EOC) (2013 – 2017) ▪ 98% first call resolution rate addressing life-threatening events and imminent crises impacting healthcare facilities; serving as the bridge for Regional Health Ministry (RHM) Executives, Directors, and Clinical Managers.STRATEGIC MANAGER OF MAJOR INCIDENTS (2015 – 2017) ▪ Engagement builder of RHM contacts, Clinical Informatics Teams, and Systems Engineers to make time-sensitive decisions. ▪ Prescriber of documentation during core system downtimes, including creating and distributing high-level communication updates to RHM CEO, Executives, Directors, Key Clinicians, IT Infrastructure, and Hospitals. COMPLIANCE DATABASE ANALYST (2012 – 2017) ▪ Producer of technical, hardware, and software resolution for 89,000+ employees across 21 states.▪ Administrator securing access to several multi million-dollar databases, including Kronos, HIPAA, Cerner, HealthQuest, NextGen, Citrix, and PeopleSoft. Show less -
Senior Support Analyst (Multiple Roles)Stefanini Tech Team Global 2006 - 2012Greater Detroit AreaPoint of Sale Technical support and issues analysis and resolutions for franchise businesses. Promoted to Senior Support Analyst within first 90-days.LEADER AND INSTRUCTOR:Coach 100+ Front-Line Technicians (FLT) increasing performance improvement.• Supporting 50+ Helpdesk Analysts teaching career development skills.• Revision of numerous training documents with SME's increasing overall performance of FLT's.DEVELOPER:• PowerPoint presentations conveying key… Show more Point of Sale Technical support and issues analysis and resolutions for franchise businesses. Promoted to Senior Support Analyst within first 90-days.LEADER AND INSTRUCTOR:Coach 100+ Front-Line Technicians (FLT) increasing performance improvement.• Supporting 50+ Helpdesk Analysts teaching career development skills.• Revision of numerous training documents with SME's increasing overall performance of FLT's.DEVELOPER:• PowerPoint presentations conveying key metrics and process management. Creates revisions for SharePoint Knowledge database of 300,000+ records.• Call Center business reports creation and dissemination to client managers; meeting strict deadlines.IMPLEMENTATION:Identified by management as key member launching start-up helpdesk of more than 50 technicians.• War Room Intermediary providing recommendations for helpdesk transition to offshore sourcing.• Process handler during migration of 10,000+ corporate users from Lotus Notes to Outlook.• Client and application team liaison to sunset legacy systems to sunrise current technologies.ANALYST:First response troubleshooting for multiple technology clients, administrator. Coordinating with hardware and software vendors to resolve Point of Sale (PoS) issues. Issue tickets to responsible parties to address client issues. • Incident management• Selected as First Call Resolution to work with VIP clients. • Consistently ranked in >90th percentile for increasing end-user productivity. • Achieved perfect score 100/100 on client feedback surveys. Show less
Madame Diamond L. Education Details
-
Mass Communication -
Cum Laude -
Focus: Hope Education ProgramsB
Frequently Asked Questions about Madame Diamond L.
What company does Madame Diamond L. work for?
Madame Diamond L. works for Asm Global
What is Madame Diamond L.'s role at the current company?
Madame Diamond L.'s current role is Parking Lead.
What schools did Madame Diamond L. attend?
Madame Diamond L. attended Aquinas College, Oakland Community College, Focus: Hope Education Programs.
Free Chrome Extension
Find emails, phones & company data instantly
Aero Online
Your AI prospecting assistant
Select data to include:
0 records × $0.02 per record
Download 750 million emails and 100 million phone numbers
Access emails and phone numbers of over 750 million business users. Instantly download verified profiles using 20+ filters, including location, job title, company, function, and industry.
Start your free trial