AeroLeads people directory · profile
Dan Mccord Email & Phone Number
Operations Training Specialist
at
SPG - Specialty Program Group
1 work email found
@travelers.com
LinkedIn matched
✓ Verified May 2026
4 data sources
Profile completeness 100%
Current company
Role
Operations Training Specialist
Location
Knoxville, Tennessee, United States
Company size
Who is Dan Mccord? Overview
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Quick answer
Dan Mccord is listed as Operations Training Specialist at SPG - Specialty Program Group, a company with 147 employees, based in Knoxville, Tennessee, United States. AeroLeads shows a work email signal at travelers.com and a matched LinkedIn profile for Dan Mccord.
Dan Mccord previously worked as CL Operations Senior Training Consultant at The Hanover Insurance Group and Learning Facilitator: Underwriting at Travelers. Dan Mccord holds Bachelor Of Science, Human Resources Management from Haslam College Of Business At The University Of Tennessee.
Company email context
Email format at SPG - Specialty Program Group
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{first_initial}{last}@travelers.com
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AeroLeads found 1 current-domain work email signal for Dan Mccord. Compare company email patterns before reaching out.
Profile bio
About Dan Mccord
I am an experienced learning facilitator with several years of full cycle training and BPO/vendor onboarding experience. I have proven skills in adult learning, communication, content delivery and design, and management of employees. I've acted as the face of the company to help set up BPO/vendor partners both domestically and internationally. I've been responsible for reviewing, updating, and creating training material for both internal and external audiences. My facilitation, leadership, and customer service skills are exceptional.
Listed skills include Customer Service, Customer Satisfaction, Powerpoint, Microsoft Office, and 22 others.
Current workplace
Dan Mccord's current company
Company context helps verify the profile and gives searchers a useful next step.
Spg - Specialty Program Group
9 roles
Dan Mccord work experience
A career timeline built from the work history available for this profile.
Cl Operations Senior Training Consultant
Current
Aug 2024 - Present
Learning Facilitator: Underwriting
Worked with leadership, subject matter experts, and other facilitators in an Agile environment to redesign the current training program so that it is in line with that of other departments. Actively reviewed and rewrote instructor and participant material, created assessments, and developed review material utilizing the ADDIE method. Facilitates classes.
Jan 2023 - Apr 2024
Learning Consultant
Collaborated with both internal and external business partners to create, update, and modify training materials and programs to meeting business needs. Facilitated classroom and virtual blended learning curriculum while maintaining the accuracy of training materials. Provided mentoring to identify and correct knowledge or performance gaps. Helped with.
Jan 2022 - Jan 2023
Learning Facilitator
Assisted in establishing the customer service team with a new vendor which included training and leading all the new team leads, trainers, QA specialists, and initial service representatives. Continued to develop and modify training material and style to adapt to the virtual environment. Worked with leadership across the company to ensure that training was.
Apr 2021 - Jan 2022
Associate Learning Facilitator - New Hire Facilitation
Worked to establish relationships with new vendors and set their new hires up for success. Led new hire classes through several different projects to show consistency in training. Worked to update training material wording and format. Developed alternate training methods in preparation for moving to the virtual environment that helped to keep training.
Sep 2018 - Apr 2021
Subject Matter Expert - New Hire Facilitation
Worked to establish a comfortable learning environment for new hires. Worked to keep the schedule on track and that all segments are completed. Facilitated and delivered training material, altering course to work with different learning styles. Delivered personalized office hour segments to fill in knowledge gaps and prepare for assessments. Reviewed calls.
Jun 2017 - Sep 2018
Resource Support Specialist
Assisted ISRs with finding answers and how to best explain them to the customer. Handled escalated calls from our insureds regarding billing, underwriting, and accommodation issues. Worked with managers on special projects. Performed special training projects including cross training service representatives for Customer Experience calls and licensing..
Sep 2016 - Jun 2017
Licensed Insurance Service Representative
Helped with onboarding our vendor partner, Cognizant, both in our center and onsite. Served as a lead roamer and mentor, led debriefs, and looked at as a leader by trainees, other roamers and management. Worked as a mentor and roamer with both direct new hire and vendor partner classes. Conducted office hours to help reinforce key concepts. Acted as a team.
Feb 2014 - Sep 2016
Team & coworkers
Colleagues at SPG - Specialty Program Group
Other employees you can reach at specialtyprogramgroup.com. View company contacts for 147 employees →
CG
Cait Griffin
Colleague at Spg - Specialty Program Group
Greater Chicago Area, United States
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CG
Christine Giver
Colleague at Spg - Specialty Program Group
Mishawaka, Indiana, United States, United States
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JT
John Tateossian
Colleague at Spg - Specialty Program Group
Fort Lee, New Jersey, United States, United States
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RM
Richard Malowney
Colleague at Spg - Specialty Program Group
Everett, Washington, United States, United States
View →
SY
Samantha Yarno
Colleague at Spg - Specialty Program Group
Bourbonnais, Illinois, United States, United States
View →
NT
Nic Trout
Colleague at Spg - Specialty Program Group
Greater Phoenix Area, United States
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GN
Greg Nelson
Colleague at Spg - Specialty Program Group
Nashville, Tennessee, United States, United States
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ES
Elizabeth Schmiel
Colleague at Spg - Specialty Program Group
Richmond, Virginia, United States, United States
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MR
Monique Rich
Colleague at Spg - Specialty Program Group
Murfreesboro, Tennessee, United States, United States
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JC
Jessica Campbell
Colleague at Spg - Specialty Program Group
Greater Seattle Area, United States
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Cait Griffin
Colleague at Spg - Specialty Program Group
Greater Chicago Area, United States
View →
CG
Christine Giver
Colleague at Spg - Specialty Program Group
Mishawaka, Indiana, United States, United States
View →
JT
John Tateossian
Colleague at Spg - Specialty Program Group
Fort Lee, New Jersey, United States, United States
View →
RM
Richard Malowney
Colleague at Spg - Specialty Program Group
Everett, Washington, United States, United States
View →
SY
Samantha Yarno
Colleague at Spg - Specialty Program Group
Bourbonnais, Illinois, United States, United States
View →
NT
Nic Trout
Colleague at Spg - Specialty Program Group
Greater Phoenix Area, United States
View →
GN
Greg Nelson
Colleague at Spg - Specialty Program Group
Nashville, Tennessee, United States, United States
View →
ES
Elizabeth Schmiel
Colleague at Spg - Specialty Program Group
Richmond, Virginia, United States, United States
View →
MR
Monique Rich
Colleague at Spg - Specialty Program Group
Murfreesboro, Tennessee, United States, United States
View →
JC
Jessica Campbell
Colleague at Spg - Specialty Program Group
Greater Seattle Area, United States
View →
2 education records
Dan Mccord education
Bachelor Of Science, Human Resources Management
Haslam College Of Business At The University Of Tennessee
Associate Of Applied Sciences, Management
Pellissippi State Community College
FAQ
Frequently asked questions about Dan Mccord
Quick answers generated from the profile data available on this page.
What company does Dan Mccord work for?
Dan Mccord works for SPG - Specialty Program Group.
What is Dan Mccord's role at SPG - Specialty Program Group?
Dan Mccord is listed as Operations Training Specialist at SPG - Specialty Program Group.
What is Dan Mccord's email address?
AeroLeads has found 1 work email signal at @travelers.com for Dan Mccord at SPG - Specialty Program Group.
Where is Dan Mccord based?
Dan Mccord is based in Knoxville, Tennessee, United States while working with SPG - Specialty Program Group.
What companies has Dan Mccord worked for?
Dan Mccord has worked for Spg - Specialty Program Group, The Hanover Insurance Group, and Travelers.
Who are Dan Mccord's colleagues at SPG - Specialty Program Group?
Dan Mccord's colleagues at SPG - Specialty Program Group include Cait Griffin, Christine Giver, John Tateossian, Richard Malowney, and Samantha Yarno.
How can I contact Dan Mccord?
You can use AeroLeads to view verified contact signals for Dan Mccord at SPG - Specialty Program Group, including work email, phone, and LinkedIn data when available.
What schools did Dan Mccord attend?
Dan Mccord holds Bachelor Of Science, Human Resources Management from Haslam College Of Business At The University Of Tennessee.
What skills is Dan Mccord known for?
Dan Mccord is listed with skills including Customer Service, Customer Satisfaction, Powerpoint, Microsoft Office, Management, Human Resources, Microsoft Word, and Leadership.
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