Lead, Database Hosting
CurrentManage a small team of DBAs responsible for Oracle, MySQL, SQL Server, and Postgresql instances. Hands-on experience installing, maintaining, migrating, and patching Oracle versions 12.1 and 19 both on-premises and cloud-based (AWS). Extensive use of Enterprise Manager for monitoring, troubleshooting, and performance analysis of databases and hosts. Support numerous internal customers using commercial, open source, and in-house developed applications. Provide customers with fact-based advice on performance tuning using AWR reports, SQL traces, and OS tools. Created Splunk dashboards to track database resource usage, database version and OS breakdown. Set up a Jira Service Desk to handle requests from internal customers.