Daniel Lopez Email & Phone Number

A highly talented customer service specialist with extensive experience providing top level performance to increase customer loyalty and business. Fluent in Spanish, my expertise in building relationships and maintaining a high work ethic has generated repeated praise and broken numerous corporate revenue goals. Experienced in creating an effective, organized environment in which I can excel at focusing time on customer satisfaction and productivity. Strong operational experience with retail software and maintenance.

Listed skills include Customer Service, Teamwork, Community Relations, Operational Production, and 5 others.

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  Runner, Cashier

  Pieology Pizzeria

  Jan 2014 - Present

  ●Consistently handle high work demand and provide outstanding customer satisfaction●Demonstrate marked efficiency while maintaining superb work ethic●Stimulate new customer growth by providing coupons, food samples and a welcoming attitude ●Work with management to supervise store operations, ensure production and organization quotas, and maintain store opening/closing●Work within a strong team to exceed all customer service expectations, proven by an increase in over 30% of customer service ratings●Reorganized cash handling procedures resulting in a shortening time from 10 to 5 minutes●Increase revenues by having customers sign up for store rewards programs and apply for gift cards●Recognized by management for having a continuous positive track record of greeting customers and exceeding all customer service expectations●Ensure prompt and courteous service while assisting customers efficiently and ensuring 100% fiscal accuracy●Analyze client needs and recommend products to ensure that are a good fit●Proactively greet customers who come into the store to ensure they have a good first impression ●Identify correct pricing of items, and ensure all items are protectively bagged●Provide excellent customer service and support to clients and strictly adhere to all company policies and procedures●Introduce customers to new products, systems and services which increase revenues, ensure customer loyalty, and gain referrals●Provide personalized attention to exclusive clientele ensuring that all their expectations are exceeded●Increase revenues by up selling drinks and menu specials●Achieved a record number of referrals and repeat business due to lasting relationships built