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Daniel Lee is listed as IT Specialist // I troubleshoot technical issues at Virtuos, a company with 823 employees, based in Singapore, Singapore, Singapore. AeroLeads shows a matched LinkedIn profile for Daniel Lee.
Daniel Lee previously worked as IT Specialist at Virtuos and Senior Desktop Engineer at Ennovatez. Daniel Lee holds Post Graduate Diploma In Business Administration, Busin, 3.0 from Yelex Institute Of Management.
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An experienced Deskside Engineer with over 10+ years of dedicated service in the IT sector, I've honed my skills to become a dependable and solution-driven professional. Specializing in providing top-notch technical support and ensuring seamless operations within organizations.Some examples of my results included: 1. Troubleshooted complex technical issues swiftly, achieving a 95% resolution rate within SLA timeframes.2. Consistently run enhance proactive support with a focus on root cause analysis, reducing recurring incidents by 50% and increasing system stability.3. Ensured regulatory compliance and maintained up-to-date knowledge of industry standards, resulting in zero compliance violations during audits.With a track record of delivering exceptional IT support and driving technological advancements, I am well-equipped to help companies achieve their IT goals and overcome challenges. My commitment to excellence and my proven ability to deliver results make me a valuable asset to any organization.
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A career timeline built from the work history available for this profile.
Singapore
− Manage the Windows system (AD, exchange, WSUS (Windows Server Update Service), SQL, file, Office 365, etc.) and other X86 based applications.− Manage the information security for servers, applications, and cloud systems.− Define the data backup scope and carry out the backup schema for servers and data.− Guarantee patch management on systems and.
Singapore, Singapore
Providing level 2 End User Computing support for VIP users both onsite and remoteWell verse in Windows OS and MS office applications.Good Hardware and software troubleshooting skills for PC.Break fix and IMAC support for end user deskside equipment Basic troubleshooting skills for MAC, IOS, and android devices.Handles asset and peripherals inventory.
Singapore, Singapore
- Installation, configuration, and troubleshooting of PCs and devices- Support end-users (L1)- Provide Level 1 technical assistance and support for incoming queries and incidents related to end-user issues (hardware and software)- Troubleshoot, diagnose and resolve basic technical hardware and software issues- Troubleshoot and resolve basic network and.
Singapo
- Provide IT support for users IT environment remotely via phone,chat and using remote assistance tool- Identify incident that might be potential problem according to problem management process- Receives and prioritizes issue and forwards using appropriate escalation procedures- Collaborate with global and local team- Update documentation on the service.
- Maintain and provide support including systems, workstations, mobile devices, printers, peripherals and user account administration- Perform user and account administration including AD, email and other corporate system accounts - Adding, removing, or updating user account information, resetting passwords, etc- Troubleshoot trouble tickets to resolve.
Kuala Lumpur, Malaysia
- To identify and handle customer inquiries via e-mail & phone- To attend, guide and provide troubleshooting assistance for users on their general, technical and other inquiries daily- To create a positive customer experience through providing an efficient and quality solution or guidance to user inquiries.- To ensure all users problems and requests are.
Other employees you can reach at virtuosgames.com. View company contacts for 823 employees →
刘世博
Colleague at Virtuos
Xi'an, Shaanxi, China, China
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JW
Justin Webb
Colleague at Virtuos
United States, United States
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LL
Léna Labonté
Colleague at Virtuos
Canada, Canada
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TD
Thomas Demiselle
Colleague at Virtuos
Greater Paris Metropolitan Region, France
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JN
Jakub Neustadt
Colleague at Virtuos
Prague, Czechia, Czech Republic
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许
许嘉麟
Colleague at Virtuos
Santa Cruz, California, United States, United States
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郑
郑天龙
Colleague at Virtuos
Sichuan, China, China
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TB
Tristan Bauzon
Colleague at Virtuos
Paris, Île-de-France, France, France
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LL
Lucas Libessart
Colleague at Virtuos
Cergy, Île-de-France, France, France
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孙
孙悦慈
Colleague at Virtuos
Chengdu, Sichuan, China, China
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Quick answers generated from the profile data available on this page.
Daniel Lee works for Virtuos.
Daniel Lee is listed as IT Specialist // I troubleshoot technical issues at Virtuos.
Daniel Lee is based in Singapore, Singapore, Singapore while working with Virtuos.
Daniel Lee has worked for Virtuos, Ennovatez, Neurones It Asia, Nityo Infotech Services, and Aig Global Services (Malaysia).
Daniel Lee's colleagues at Virtuos include 刘世博, Justin Webb, Léna Labonté, Thomas Demiselle, and Jakub Neustadt.
You can use AeroLeads to view verified contact signals for Daniel Lee at Virtuos, including work email, phone, and LinkedIn data when available.
Daniel Lee holds Post Graduate Diploma In Business Administration, Busin, 3.0 from Yelex Institute Of Management.
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