Doug Smith

Doug Smith Email and Phone Number

Excellence is not an accident. @ Stasmayer, Inc.
Doug Smith's Location
Covington, Georgia, United States, United States
Doug Smith's Contact Details

Doug Smith personal email

n/a
About Doug Smith

Condensing such a rich and varied career into a concise summary can indeed be a challenge, but here's a distilled version:Commencing my career in restaurant management during my formative years, I cultivated invaluable skills in customer service, operational efficiency, and corporate training. Transitioning to McGraw Hill, I delved into a production environment overseeing the FW Dodge report, where I gained expertise in printing technologies, data management, and an introduction into compliance. Despite the disparity between these industries, each role fortified my proficiencies in customer service, efficiency optimization, and adherence to standards.Progressing to Toshiba, initially as a technician and later as a supervisor, I refined my communication abilities and technical acumen, earning distinction as a Toshiba Gold Star Technician and being one of the first to be certified in the emerging technology of color copiers. Embracing Toshiba's foray into IT, I acquired certifications in Novell Networking and Microsoft MCSE, which facilitated transitions to pivotal roles in banking.Within banking, I further honed my networking and infrastructure competencies, navigating regulatory frameworks such as OCC and FDIC compliance, and spearheading negotiations to optimize vendor contracts, yielding substantial cost savings. Later, a merger-induced transition prompted me to establish my own Managed Service Provider (MSP) firm, where I continued to leverage my multifaceted expertise to architect robust, compliant, and secure IT ecosystems for diverse clientele spanning various sectors including healthcare, government, and manufacturing.As the cybersecurity landscape evolved, I immersed myself in this domain, delivering presentations, conducting vulnerability assessments, and orchestrating penetration testing to fortify clients' defenses. Post the sale of my company, I redirected my focus towards cultivating organizational excellence, spearheading initiatives in vCIO and Account Management, instituting best practices, and fostering a culture of continuous improvement and effective communication across distributed teams. As VP of operations for a top 25 MSP I continued to build a strong operational organization with improved efficiencies and growing revenue.In essence, this encapsulating of my professional journey proves to be a mere glimpse into the vast reservoir of experience and proficiency I've amassed over the years.

Doug Smith's Current Company Details
Stasmayer, Inc.

Stasmayer, Inc.

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Excellence is not an accident.
Doug Smith Work Experience Details
  • Stasmayer, Inc.
    Director Of Operations
    Stasmayer, Inc. Jul 2024 - Present
    North Charleston, Sc, Us
  • Dynamic Quest - Managed It Services
    Vice President Operations
    Dynamic Quest - Managed It Services Jan 2023 - May 2024
    Greensboro, Nc, Us
  • Dynamic Quest - Managed It Services
    Service Escalation Manager
    Dynamic Quest - Managed It Services May 2022 - Jan 2023
    Greensboro, Nc, Us
    Dynamic Quest bought Hargray Managed IT division. I was initially integrated into the
  • Hargray Communications
    Manager, Customer Technical Support
    Hargray Communications Jul 2021 - May 2022
    Hilton Head Island, Sc, Us
    Managing MSP Help Desk and service delivery. Responsible operational changes and structure of how service is delivered. Build metrics based accountability and performance gauging. I was able to drive service and operational changes that drastically improved our efficiency and contributed to an EBITDA increase of more than 5 points.
  • Hargray Communications
    Vcio/Consultant Team Lead Hargray Managed It
    Hargray Communications Oct 2019 - Jul 2021
    Hilton Head Island, Sc, Us
    Hargray Acquired Infinity Network Solutions. Hargray did not have vCIO program so as part of the merger of the two companies I was responsible for expanding and building out a much larger vCIO program spanning multiple states and location with in said states.
  • Infinity Network Solutions, Inc.
    Senior Consultant Vcio
    Infinity Network Solutions, Inc. Apr 2016 - Oct 2019
    Sold my MSP business to Infinity in 2016 and came on board to assist them in building out a successful vCIO program. In 2019 Infinity was acquired by Hargray Managed IT. During my time atInfinity I continued to service the clients that were part of my CT MSP business as well as new clients that were Infinity's and ones that were onboarded. I was responsable for onboarding new clients, and the vCIO role included technical overview of an account as well as the account manager role. Items like lifecycle management and designing new infrastructure all fell to this role.
  • Computer Troubleshooters Nrd
    Franchise Owner
    Computer Troubleshooters Nrd Sep 2007 - Apr 2016
    Independence, Oh, Us
    I was a computer Troubleshooters Franchisee as well as playing a role in the master franchise in the US. I personally supported the other locations for business and T3 technical support. I was also a trainer for the master franchise and trained new locations as they came into the franchise. In 2014 I was recognized as the Franchisee of the year and in 2015 I recieved an award of excellence for my continued support of my peer organizations.
  • Cws Consulting, Inc.
    Owner
    Cws Consulting, Inc. Jan 2000 - Apr 2016
    CEO/President of CWS Consulting, Inc. Founded as an outsources IT firm we quickly adopted the Managed Service Model. Purchasing a Computer Troubleshooters franchise in 2007 we grew to be the largest franchise location in the US. Winning multiple awards and being recognized as a leader in the MSP field.
  • Liberty National Bank
    Director Of Technology
    Liberty National Bank Jul 2002 - Feb 2004
    Managed the Bank's technology and IT department. Responsible for complete infrastructure design and management, Vendor Management, contract negotiation and overall operations relating to technology. I was able to reduce our operational cost over a 3 year period by more than a million dollars through contract negotiations.
  • First Nation Bank
    Wan Administrator
    First Nation Bank Dec 1999 - Jul 2002
    Responsible for total network design, development, implementation, maintenance, across all 14 locations. Supported full reject/re-entry department as some core processing functions were on prem. Supported a wide array of equipment and technology including online banking, telephone banking, and day today banking programs. Left this position because I was contacted by Liberty National and persuaded to come work for them.
  • Toshiba
    Regional Supervisor
    Toshiba Mar 1994 - Dec 1999
    Minato-Ku, Tokyo, Jp
    Regional supervisor responsible for 30 techs servicing the Atlanta area. Also Training, and customer escalation. This was for copier/printer/fax/servers/workstation support and installation. I personally was also a tech and working supervisor and was qualified in the 10% of Toshiba tech's nation wide.
  • Mcgraw-Hill Construction
    Production Manager
    Mcgraw-Hill Construction Jan 1987 - Mar 1994
    Hamilton Township, New Jersey, Us
    Managed the daily production of the FW Dodge ReportingManaged the Data Center and production facility at the Orlando Facility

Doug Smith Skills

Microsoft Exchange Antivirus Troubleshooting Network Administration Security Data Center Networking Small Business Server Managed Services Management Windows Server Consulting Windows Network Security Disaster Recovery Voip Network Design Computer Hardware Cloud Computing It Audit Web Design Wan Training Servers Seo Small Business It Service Management Wireless Networking Hardware Computer Repair

Doug Smith Education Details

  • Clayton State University
    Clayton State University
    Electrical And Electronics Engineering
  • Devry University
    Devry University

Frequently Asked Questions about Doug Smith

What company does Doug Smith work for?

Doug Smith works for Stasmayer, Inc.

What is Doug Smith's role at the current company?

Doug Smith's current role is Excellence is not an accident..

What is Doug Smith's email address?

Doug Smith's email address is ds****@****rks.net

What schools did Doug Smith attend?

Doug Smith attended Clayton State University, Devry University.

What skills is Doug Smith known for?

Doug Smith has skills like Microsoft Exchange, Antivirus, Troubleshooting, Network Administration, Security, Data Center, Networking, Small Business Server, Managed Services, Management, Windows Server, Consulting.

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