Serves as CXC remote customer sales consultant. Help customers find the right Vehicle to meet their needs. Assist the customer in the buying process.

Vendor at United Cargo responsible for coordinating complete and thorough search of all applicable areas including coordination with CG for ramp/bag area. Responsible to comply with issue level guidelines and response timelines. Owner of issues and traces from start to finish with direct responsibility and communication to customers.

Doing background investigations of different agencies, TSA Federal Air Marshals, Harris, Booz Allen and Hamilton to name a few in the Northern Virginia area. My work was mainly for T5, T5R, T4 and T4R. As an investigator I provides world class customer service and professionally to each interview.

Serves as the store New and Used Vehicles customer sales consultant. Help customers find the right Vehicle to meet their needs. Assist the customer in the buying process.

Developed and managed merchandising personnel in the Hardware department. Worked to create an inviting shopping environment for Customers by meeting their project needs quickly and fully. Work with Management to develop strategies and objectives to drive sales and profitability. Provide leadership to Associates so that these strategies and objectives are executed successfully. Solve problems and develop Associates in order to maximize contribution to store success. Worked with Associates, the Store Manager and ASMs to accomplish goals.

Manage the retail sales of building materials, home improvement supplies, external project needs and Services to help consumers create the home of their dreams whether they want to do it themselves or have it done for them.- Home services sales $3.5M- Customer Service maintained a 10 rating on a 1 to 10 scale.

*Program management and Engineering- AOL - Network planning and engineering - Analyzed and planed the combining and updating of AOL and it companies Voice and Internet Optical Network, voice, data and e-mail. NASA - Network planning and engineering - Analyzed and planed the combining and updating of Voice and Internet Optical Network, voice, data and e-mail. USPTO-Patent Examiner- Reviewed Electrical and engineering patent applications to determine if they comply with basic rules and legal requirements of the wireline and wireless industry. Worked with new examiners on researching leading-edge protocols, standards and technologies and existing technologies, standards and protocols.*Sales and Marketing- Home Depot -Residential Real Estate- Realty Direct LLC, Exit Realty, Keller Williams; Weichert Realtors, Commercial Real Estate – Sperry Van Ness/Vaaler, Time Shares-Windom Worldwide, Insurance-Bankers, AFLAC.*Training-Real Estate License VA, Producer License- Health and Life & Annuities VA and DC, Leading-edge protocol, rules and legal requirements of the wireline and wireless industry.

Developed and managed technical personnel to assure networks and services meet company designs and standards for wireline and wireless. Developed, managed, and operated a Network Inter-operability Test Lab, a company call center, the operation center, with staff of 3 senior managers and 19 managers.

Directed teams and manager for wireline and wireless digital telephony system engineering. Interfaced with the FBI's Implementation Section (CIS) to implement the Communications Assistance for Law Enforcement Act (CALEA). Defined precise and detailed requirements and standards for a uniformly cost-effective solution to meet law enforcement's requirements for electronic surveillance. Provided switching and transport documentation.

*Assignment - Director of Engineering and Operations, Time Warner CommunicationsDirected and project managed $10 million capital budget, 5 managers and 4 technicians for leading communications/media company.Oversaw system planning and engineering for SONET network; developed, analyzed and optimized system.Interfaced with client C-level executives, project managers and vendors.Responsible for the system level planning and engineering related to the development, analysis, and optimization of the SONET network.Built the backhaul and cell sites leasing several local power companies sites, several billboard companies sites and many building mainly in downtown Houston, leasing cable entrances, space in conduit and pole space.Implemented Asynchronous Transfer Mode (ATM) network to transport data and video. Developed or selected protocols suitable for signaling and routing. Aligned with marketing to meet the customer’s needs and proposals throughout the selling process, increased revenue by 62%. Sells engineer selling hardware and software products, services and solutions.Representatives on the ANSI T1.5 standards committee from US WEST working on SONET standards. Wrote technical instructions to implement new technology into US WEST’s larger existing 14-state network.Responsible for $20 million budget, 25-person team and 14-state region.*Assignment - Manager, Instruction and Development, Bell Communications Research, Technical Education CenterInstructor Bell Communications Research/ Technical Education Center; taught and mentored American/international students and developed careers.Taught classes including Network Fundamentals, Carrier Services Network, Digital Transmission, ISDN Seminars, Synchronous Optical Network (SONET), Network and Applications of wireline and wireless (radio and Cellular) Technologies, and other topics.