David Lussier Email & Phone Number

Montreal, QC, CA

Montreal, Quebec, Canada

Montreal, Quebec, Canada

Montreal, Quebec, Canada

Recruté pour prendre en charge une nouvelle plateforme d’affichage d’emploi spécialisée en construction; son service à la clientèle, l’administration du site et des réseaux sociaux et des recherches.

Toronto, Ontario, Canada

Toronto, ON

• Was responsible for providing timely, accurate, quality client service to lawyers and paralegals licensees, and the general public, as well as to internal departments and external stakeholders
• Acted as a cross-trained client service resource for the Law Society’s Resource Centre, Reception, and Complaints Reception lines
• Excellent communication skills, team orientation, remarkable quality of work, job knowledge, and resourcefulness were essential requirements for this position

Montréal, QC

Montreal, Canada Area

Montreal, Canada Area

• Promoted Vidéotron telecommunications products (internet, cable television, landlines, and mobile phones) and services based on customer needs and referred to a representative if needed
• Was regularly amongst Top 20 best customer service performers
• Performed after-sale duties (billing, moves, general information, solve customer problems and complaints, or referred to the appropriate department)
• Solicited active clients and potential clients, and obtained the level of customer satisfaction through surveys, and retained customers who wished to cancel or reduce their products and services
• Partook in the initial beta testing of their new wireless mobile service, and its inauguration to the public in 2006