Daniel Whitehouse Email & Phone Number

London, GB

London, England, United Kingdom

• Low-code supply chain execution and management software | B2B SaaS Start-up
• Owner of the product strategy, roadmap, and feature prioritisation for a SaaS portfolio of low-code configuration, event-driven workflow, integration, and data products.
• Leading four cross-functional design and development teams, delivering products end-to-end.
• Implementing Agile methodologies and Scrum development practices throughout the product delivery lifecycle and leveraging external build partners to accelerate delivery.
• Subject Matter Expert (SME) for the product’s industry-specific implementations as well as for technical functionality and capability.
• Creating requirements for program-level initiatives and breaking them down into granular user stories with technical acceptance criteria to enabling continuous delivery of value.

London, United Kingdom

• Insurance for domestic goods and technology products | B2B & B2C Enterprise
• Managed three complex digital products concurrently for over two years, overseeing migration to a cloud-based platform (AWS) while optimising key performance metrics across all products.
• Led three cross-functional design and development teams to create compelling and intuitive digital experiences for service, sales, and administrative journeys, enhancing overall user engagement and improving Net.
• Owned and optimised Domestic & General’s My Account experience. Implemented features to manage subscriptions, track repairs, access troubleshooting, and upsell additional insurance cover.
• Drove improvement in repair booking journeys through a test-and-learn approach; personalised the UX for various brands, appliances, and subscription types, and integrated with third-party systems.
• Transformed the appliance replacement journey from an offline process to an eCommerce experience.

London, United Kingdom

• Owned all customer-facing copy for Domestic & General’s website, client sites, and customer communications, ensuring consistency in tone of voice and messaging.
• Collaborated with UX/UI designers and developers to improve digital journeys, leveraging UX research and data-driven insights to guide successful iterations of online content.
• Championed UX design and content design principles to ensure content was clear, accessible, and aligned with the overall digital experience.
• Managed content within Content Management Systems (CMS), enhanced the front-end look and feel using HTML/CSS, and deployed JavaScript tags to enable real-time analytics.

London, United Kingdom

• Multilingual Digital Marketing: International performance marketing, analytics and consultancy services | B2B Agency
• Crafted content for paid social media, search, and display advertising campaigns.
• Applied SEO best practices to optimise landing pages and improve visibility in SERPs.
• Ran and optimised paid social campaigns across Google Ads and Facebook Ads Manager.
• Conducted quantitative data analysis to monitor user behaviour and inform the iteration of ad content and targeting strategies.

Coventry, United Kingdom

• Digital Sports News | B2C Agency
• Sourced, created, and published original sports news stories on a freelance basis.

Coventry, United Kingdom

• Digital Sports News | B2C Agency
• Sourced, created, and published original sports news stories on a freelance basis.

Bachelor Of Arts - Ba, History, First Class With Honours

A Levels, History (A*), English Language (A), Chemistry (C)

11 Gcses Including Maths, English, And Science