Daniel Whitehouse Email & Phone Number

London, Gb

London, Gb

London, England, United Kingdom

Low-code supply chain execution and management software | B2B SaaS Start-up• Owner of the product strategy, roadmap, and feature prioritisation for a SaaS portfolio of low-code configuration, event-driven workflow, integration, and data products.• Leading four cross-functional design and development teams, delivering products end-to-end.• Implementing Agile methodologies and Scrum development practices throughout the product delivery lifecycle and leveraging external build partners to accelerate delivery.• Subject Matter Expert (SME) for the product’s industry-specific implementations as well as for technical functionality and capability. • Creating requirements for program-level initiatives and breaking them down into granular user stories with technical acceptance criteria to enabling continuous delivery of value.• Enhancing product growth by conducting qualitative and quantitative data analysis, incorporating market trends and user feedback into product strategy.• Mentoring a group of Product Owners to facilitate individual career development and expand team expertise. Delegating responsibilities within the Product function to ensure efficient resource allocation and mitigate key person dependencies.• Maintaining strong stakeholder relationships; gaining buy-in for programme increments, demonstrating product functionality and enhancements, and communicating delivery plans across departments to drive collaboration and alignment.

London, United Kingdom

Insurance for domestic goods and technology products | B2B & B2C Enterprise• Managed three complex digital products concurrently for over two years, overseeing migration to a cloud-based platform (AWS) while optimising key performance metrics across all products.• Led three cross-functional design and development teams to create compelling and intuitive digital experiences for service, sales, and administrative journeys, enhancing overall user engagement and improving Net Promoter Score.• Owned and optimised Domestic & General’s My Account experience. Implemented features to manage subscriptions, track repairs, access troubleshooting, and upsell additional insurance cover.• Drove improvement in repair booking journeys through a test-and-learn approach; personalised the UX for various brands, appliances, and subscription types, and integrated with third-party systems.• Transformed the appliance replacement journey from an offline process to an eCommerce experience.• Collaborated closely with Customer, Sales, Marketing, and Legal departments to stitch together the customer journey across all channels and touchpoints.• Shaped the company’s digital strategy by producing value-creation plans. Gained increased investment into digital transformation during the business’ planning cycle.

London, United Kingdom

• Owned all customer-facing copy for Domestic & General’s website, client sites, and customer communications, ensuring consistency in tone of voice and messaging.• Collaborated with UX/UI designers and developers to improve digital journeys, leveraging UX research and data-driven insights to guide successful iterations of online content.• Championed UX design and content design principles to ensure content was clear, accessible, and aligned with the overall digital experience.• Managed content within Content Management Systems (CMS), enhanced the front-end look and feel using HTML/CSS, and deployed JavaScript tags to enable real-time analytics.

London, United Kingdom

Multilingual Digital Marketing: International performance marketing, analytics and consultancy services | B2B Agency• Crafted content for paid social media, search, and display advertising campaigns.• Applied SEO best practices to optimise landing pages and improve visibility in SERPs.• Ran and optimised paid social campaigns across Google Ads and Facebook Ads Manager.• Conducted quantitative data analysis to monitor user behaviour and inform the iteration of ad content and targeting strategies.

Coventry, United Kingdom

Digital Sports News | B2C Agency• Sourced, created, and published original sports news stories on a freelance basis.

Coventry, United Kingdom

Digital Sports News | B2C Agency• Sourced, created, and published original sports news stories on a freelance basis.

Bachelor Of Arts - Ba, History, First Class With Honours

A Levels, History (A*), English Language (A), Chemistry (C)

11 Gcses Including Maths, English, And Science