D'Lyn Finley Email & Phone Number

Walnut, California, United States

One of the largest healthcare companies in the United States. A leader in the industry using digital technologies to improve efficiency and experiences, converting data into insights with a platform that connects stakeholders from across the health ecosystem.Successfully manage a portfolio of high-value accounts, consistently achieve 100% performance.

Concord, California, United States

Managed a substantial book of diverse clients, including both fully insured and self-funded.Collaborated closely with the account manager to enhance account management services and foster customer loyaltyAchieved consistently high customer satisfaction scores through proactive client supportLed the development of a comprehensive client wellness strategy.

Concord, California, United States

Conducted onsite wellness employee meetings, benefit fairs, and open enrollment presentations

South San Francisco, California, United States

Contracted with the members' provider and multidisciplinary team to ensure 100% continuity of care across the continuumLed and guided members through a comprehensive 30-day program from hospital admissionFacilitated 3+ touch points through in-person check-ins and phone calls to ensure ongoing progressSuccessfully decreased member emergency visit.

Alameda, California, United States

Utilized Salesforce CRM to cold call 60+ leads per day to set appointments for the Sales TeamSpearheaded sales pipeline, resulting in 25+ qualified appointments per weekAchieved the highest retention rate in the unit as a Business Development Coordinator, ensured at least 80% of enrolled customers stayed with the programInteracted with 90% of prospects.