Donna Holt Email and Phone Number

Provide expert guidance to seniors on health insurance options, retirement benefits, Medicaid, Medicare Prescription Drug plans thereby improving concerns for long term financial and health care. Coordinate with social workers, case managers, and family members to ensure seniors receive the best continuity of care. Coordinate with case managers, social workers, and family members to manage care for seniors and ensure continuity of care. Lead Medicare education seminars to empower seniors and families in their healthcare decision-making process. Drive Medicare plan enrollment while analyzing needs and presenting tailored solutions to seniors.

SUMMARY OF QUALIFICATIONS:Led a team responsible for managing operations and stakeholder relationships, ensuring compliance with financial and operational standards. Provided strategic oversight for a team of 150 employees to enhance service delivery across three municipal districts, ensuring efficiency and effective communication with the public. Managed large-scale community programs and budget oversight, ensuring effective service delivery across various districts. Coordinated with external partners, government agencies, and community organizations to enhance outreach and program impact. Oversaw financial audits, ensuring grant and program compliance while working closely with departments to meet program objectives. Managed a $16 million budget and ensured financial compliance across various programs.

 Provide strategic advice and support to the Chief of Staff and team members on approaches to develop and strengthen collaborative relationships with community members and community relations to expand the programs and services provided by the Cook County Board of Review 3rd District.  Assist Cook County Chief Clerk in developing, identifying scope, objectives, and methodologies for the purpose of developing and implementing community education; coordinating public events and forums; outreach efforts; program procedures and schedules in order to develop and maintain strong, lasting relationships with external stakeholders. Coordinate with agency representatives on programs that fit within existing agency operations and resources as well as external programs that compliment program initiatives.  Communicate and disseminate information to property owners on appealing assessed value of properties through coordinating and facilitating public events and forums in the geographic area.

Supported government operations with a focus on providing services to underserved and vulnerable populations, including those requiring health and social service support. Fostered relationships with local leaders, government agencies, and community organizations to ensure the integration of care management services for constituents. Assisted in the development of programs that addressed health and wellness in the community, with a focus on chronic disease and maternal health.