David Mack Email & Phone Number

I am an inside sales support for the HVAC and plumbing industries. We manufacturer's rep for HVAC pumps, boilers, cooling towers, heat exchangers, vibration isolation, hydronic specialties, booster systems, just to name a few. I also support our sister company, Total Pump Solutions, a manufacturer's rep for fire pumps, jockey pumps, fire pump & jockey pump.

Houston, Texas, US

I am an inside sales support for the fire pump and plumbing industries. I use the Quickbooks program to ensure that customer satisfaction is realized. I also support our sister company, Delta T Equipment, a manufacturer's rep for HVAC pumps, boilers, booster pump systems, vibration isolation, and more. See the Delta T website for more information!

I represent many companies within the commercial HVAC business. They include the following companies: ACME, Air Enterprises, Broan, Champion, Colmac, Dectron, DCA Inc., Ebtron, Greentrol, Jenco, Larkin Ind., MSA, Reznor, TAMCO, Thermotech Enterprises, TPI/Raywall, and TSI Inc. The equipment includes: curbs, louvers, dampers, air handling units, bathroom.

Deer Park, Texas, US

• Assist in procurement of equipment and devices used in refinery environments.
• Design and model equipment using 3D Autodesk Inventor and AutoCAD software.
• Gained elementary plant design experience using Autodesk Navisworks

Houston, Texas, US

• Assessed feasibility of tailoring standard tools increasing field applications and sales competitiveness.
• Coordinated, conducted, inspected, documented quality control tool testing to initiate production.
• Investigated design failures discovered in testing to reinitiate halted manufacturing processes.
• Judged outcomes of non-conformances to either scrap or resolve issues reducing waste.
• Instructed technicians of new procedures due to non-conformances reducing production lead times.
• Tracked creation and closure of 900 ECR’s by pin-pointing flawed design drawings, assemblies and parts resulting in rare 100% ECR closure rate for 2013 thereby eliminating labor and design redundancies.

Houston, Texas, US

• Assessed customer needs in efficient written/oral communications building customer satisfaction & trust.
• Member of team generating timely and responsive RFQ’s resulting in $1,000,000 sales in one month.
• Directed, managed, facilitated, and oversaw flow of RFQ’s from quotation, engineering & shipping phases.
• Evaluated feasibility of parts aiding customer’s on time project completions and waste reduction.

Missouri City, Texas, US

• Designed detailed drawings of self-contained lubrication systems & gearboxes initiating manufacture.
• Organized & tailored Bills of Materials to specific projects supporting procurement and lead time reduction.
• Investigated failures of gearboxes & modified designs to prevent future manufacturing breakdowns.
• Mentored and trained new co-workers efficiently reducing lead times & increasing manufacturing by 20%
• Increased value added service and quality to products by facilitating rapid and responsive communications with applications engineers completing technical clarifications of customer’s needs.

Jacksonville, Florida, US

• Transitioned designed part and assembly drawings from 2D AutoCAD to SolidWorks to assist company upgrade of design technology increasing design quality & saving design time.
• Disassembled, troubleshot, and tested prototype peristaltic pumps increasing product life.
• Acquired basic knowledge of injection molding processes gaining big picture view of company production.