HARRIS Hotel Batam Center is 4-Star Hotel with 171 room, 1 All day dining restaurant (H-Cafe), 1 ballroom (Unique) and 2 Meeting Room (Smiley & Simple). located in the heart of city near International Batam Center Ferry Terminal.as Human Resources Officer, i have responsible to;- Coordinating employee personal file, Contract and letter well-arranged- Running team Human Resources Integrated System : Andal Paymaster & Andal Linkage- Manage employee database in HRIS (Andal… Show more HARRIS Hotel Batam Center is 4-Star Hotel with 171 room, 1 All day dining restaurant (H-Cafe), 1 ballroom (Unique) and 2 Meeting Room (Smiley & Simple). located in the heart of city near International Batam Center Ferry Terminal.as Human Resources Officer, i have responsible to;- Coordinating employee personal file, Contract and letter well-arranged- Running team Human Resources Integrated System : Andal Paymaster & Andal Linkage- Manage employee database in HRIS (Andal Paymaster & Andal Linkage) and Google Drive- Attend any meetings or briefing on behalf of HR Manager - Shared Service if not in place- Assist HR Manager in every recruitment process- Handling any invoice / billing for Outsourcing, Catering, Insurance, etc related to HR- Ensure all monthly report is submitted to HR Manager such as Learning Report and Meal Report- Compiling procedure and administration for part-time request from all department until make final payment for part-timer that will be paid by GC- Make sure all employee well-grooming as HARRIS Players and employee area is clean with daily check- Make sure all supplies for EDR is complete- Recruitment for trainee semesterly and ensure the quota is filled- Responsible for orientation new hires and trainee- Build up a good relationship with School or campus , vendor or employee- Assist every staff event and make sure the event running well- Working with Google Suite (Doc, Sheet, Slides, Calendar, etc) for every daily HR activities. Show less

as Customer Service, i have a responsibility to:- Delivering a good service to customer- Giving an information about product, knowledge and technology- Provide and resolving customer's problem- Opening new bank account, change debit card due to wrong pin, missing or swallowed by ATM, etc- Handle customer that transfer to wrong account and helping mediation to fund recipient.- Investigate an expected account of fraud.In addition, Customer Service also :-… Show more as Customer Service, i have a responsibility to:- Delivering a good service to customer- Giving an information about product, knowledge and technology- Provide and resolving customer's problem- Opening new bank account, change debit card due to wrong pin, missing or swallowed by ATM, etc- Handle customer that transfer to wrong account and helping mediation to fund recipient.- Investigate an expected account of fraud.In addition, Customer Service also :- Offering a health insurance / bancassurance to customer and managed to sell it with a target of min 20 million per month. Show less

HARRIS Resort Waterfront Batam, One of 4-Star Resort in Batam, 2 Building, 298 Room, 8 FB Outlet and completed with other Facilities.- Check Employee Dining Room (EDR) and make SR gallon for employee drink-Check training email and HRM email-Prepare birthday list, training information, employee promotion & movement, employee activities, notice board, hotels update and TAUZIA update-Inspection locker room with security-Prepare starter kit for new employee and doing… Show more HARRIS Resort Waterfront Batam, One of 4-Star Resort in Batam, 2 Building, 298 Room, 8 FB Outlet and completed with other Facilities.- Check Employee Dining Room (EDR) and make SR gallon for employee drink-Check training email and HRM email-Prepare birthday list, training information, employee promotion & movement, employee activities, notice board, hotels update and TAUZIA update-Inspection locker room with security-Prepare starter kit for new employee and doing clearance uniform for resigned employee-Assisting HRM to prepare things that needed for interview especially for hiring student training-Assisting HRM to prepare monthly report such as training report and meal report, memo service charge, memo salary and others memos Show less

- Handling guest in all day dining restaurant and beach club- Prepare, set up and handle banquet event- Prepare service tools and equipment- Doing table set up- Make sure the cleanliness of table and menu- Taking order, served and clear up- Handling romantic dinner for couple and also handling in villa bbq for family.