David Maia
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David Maia Email & Phone Number

Customer Support Representative II at Funcom ZPX
Location: Lisboa, Lisbon, Portugal 6 work roles 1 school
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✓ Verified August 2026 3 data sources Profile completeness 86%

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Current company
Funcom ZPX
Role
Customer Support Representative II
Location
Lisboa, Lisbon, Portugal
Company size
35 employees

Who is David Maia? Overview

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Quick answer

David Maia is listed as Customer Support Representative II at Funcom ZPX, a with 35 employees, based in Lisboa, Lisbon, Portugal. AeroLeads shows a matched LinkedIn profile for David Maia.

David Maia previously worked as Player Support at Caravel Entertainment and Player Support at Teleperformance. David Maia holds 12º Ano, Curso De Ciências E Tecnologias from Escola Secundária De Camões.

Company email context

Email format at Funcom ZPX

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Funcom ZPX

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Profile bio

About David Maia

Oh, hey there! How nice of you to come by. Here you have the opportunity to obtain some insights on how I evolved as a person on a work environment.As you will see below I commenced my professional career on Phoneworld, a company in which focus on repair mobile devices, as well as give them the protection needed for their daily use. Before Phoneworld I started to acquire my initial insights on the work environment through my seasonal job on a hunting/phishing and gun shop, which I had while I was finishing high school with specifics in psychology and psychics.I was able to secure a remarkable job on Teleperformance, after Phoneworld, which was as Player Support later Player Support Specialist, for a mobile company. At this moment I was able to find an old passion of mine since games have been a significant part of my life since a young kid. I woke up every day with a smile on my face due to the work I was developing and specially on the area I was developing. I was able to evolve rapidly since my passion drove me to be more, wanting to know more and learn more. I met many awesome and unforgettable people who assisted me trough this process, not only on Teleperformanace, but also on the gaming company as well.After this project, I joined a new gaming project for the company of the one of the biggest MMOs on the whole world, in which I had the most admiration and pleasure to work in. However since it would be temporary I wanted to transfer all my knowledge to my fellow colleagues, as well as to absorve the most knowledge possible provided by the CSCs of the gaming company itself, and I am grateful for said opportunity.Currently, I embraced a new challenge on Caravavel Entertainemnt, also as player support, on an SRIJ licensed online Casino and Sports bet house with a group of talented and hard working people with the will to keep on growing!I hope you were able to find what you were looking for, if not, best of luck!

Current workplace

David Maia's current company

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Funcom ZPX
Funcom Zpx
Customer Support Representative II
lisbon, lisbon, portugal
Website
zpx.pt
Employees
35
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6 roles

David Maia work experience

A career timeline built from the work history available for this profile.

Customer Support Representative Ii

Current
Funcom Zpx

Lisboa, Portugal

Feb 2023 - Present

Player Support

Caravel Entertainment

Lisbon, Lisbon, Portugal

As a Player Support representative I currently work in conjunction with Risk, Fraud and payments, the Sports team, the Casino team, as well as CRM, VIP executives and other members of a Casino to maintain and enhance the success of said Casino across all national territory! - Emails and LiveChat- Identify and tag accounts related to responsible gaming- Review and validate legal documents as well as players accounts- Identify and report technical difficulties to the respective platform provider - Support the players with Gameplay, Technical, Billing, Responsible Gaming, Promotions and Account queries

Nov 2020 - Jan 2023

Player Support

Teleperformance

Lisbon, Lisbon, Portugal

Player Support for one of the biggest MMOs of all time and respective launcherMain responsibilities: ‌- Manage game related information- Support the English market with Gameplay, Technical, Billing and Account queries ‌- Follow the game community‌- Escalate and report exceptional cases to the CSC team‌- Ticket system

Aug 2020 - Nov 2020

Player Support Specialist

Teleperformance

Lisboa, Lisboa, Portugal

Role: Brawl Stars product specialist, knowledge and escalation manager.As a Brawl Stars product specialist, I work in conjunction with Customer Support, Anti-Fraud, Trust&Safety, Community Managers, Game Producers and other members of a game development team to maintain and enhance the success of a game across all supported platforms!Markets: PT, FR, DE and ITMain responsibilities: - Manage game related information- Quality assessment of procedures applies in the workspace- Create and update guidelines/FAQs - Support external partners, clarify anything related to the game internally and provide reports to Supercell- Follow the game community- Provide solutions to exceptional cases- Team-leader of a specialized team

Apr 2019 - Aug 2020

Player Support

Teleperformance

Lisboa, Portugal

Clash of Clans | Clash Royale | Brawl StarsSupport Portuguese (PT-PT | PT-BR) market players with Gameplay, Technical, Billing and Account related questions.Point of contact for the Portuguese market.

Nov 2017 - Apr 2019

Store Manager

Phoneworld

Lisbon, Lisbon, Portugal

- Training Assistant- Opening and closing of the cashier- Assist by maintaining a fully stocked shop and actively involved in the receiving of new shipments- Welcome and greet costumers as well as ascertain customers' needs

Dec 2016 - Aug 2017
Team & coworkers

Colleagues at Funcom ZPX

Other employees you can reach at zpx.pt. View company contacts for 35 employees →

FA Filipe Augusto Filipe Augusto Colleague at Funcom ZpxLisboa, Lisbon, Portugal View → AF Ana Filipa Rodrigues Ana Filipa Rodrigues Colleague at Funcom ZpxLisbon Metropolitan Area, Portugal View → TC Tiago Carvalhal Tiago Carvalhal Colleague at Funcom ZpxLisbon, Portugal View → BP Bosko Pavlovic Bosko Pavlovic Colleague at Funcom ZpxLisbon, Portugal View → SC Sara Costa Sara Costa Colleague at Funcom ZpxLisbon Metropolitan Area, Portugal View → FI Filipe Igreja Filipe Igreja Colleague at Funcom ZpxValencian Community, Spain View → HG Hugo Gonçalves Hugo Gonçalves Colleague at Funcom ZpxPorto Salvo, Lisbon, Portugal View → BN Bruno Nunes Bruno Nunes Colleague at Funcom ZpxLisboa, Lisbon, Portugal View → PS Pablo Seara García Pablo Seara García Colleague at Funcom ZpxLisbon, Portugal View → NG Nina Gruszczyńska Nina Gruszczyńska Colleague at Funcom ZpxLisboa, Lisbon, Portugal View →
1 education record

David Maia education

  • Escola Secundária De Camões
    Escola Secundária De Camões
    Curso De Ciências E Tecnologias
FAQ

Frequently asked questions about David Maia

Quick answers generated from the profile data available on this page.

What company does David Maia work for?

David Maia works for Funcom ZPX.

What is David Maia's role at Funcom ZPX?

David Maia is listed as Customer Support Representative II at Funcom ZPX.

Where is David Maia based?

David Maia is based in Lisboa, Lisbon, Portugal while working with Funcom ZPX.

What companies has David Maia worked for?

David Maia has worked for Funcom Zpx, Caravel Entertainment, Teleperformance, and Phoneworld.

Who are David Maia's colleagues at Funcom ZPX?

David Maia's colleagues at Funcom ZPX include Filipe Augusto, Ana Filipa Rodrigues, Tiago Carvalhal, Bosko Pavlovic, and Sara Costa.

How can I contact David Maia?

You can use AeroLeads to view verified contact signals for David Maia at Funcom ZPX, including work email, phone, and LinkedIn data when available.

What schools did David Maia attend?

David Maia holds 12º Ano, Curso De Ciências E Tecnologias from Escola Secundária De Camões.

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