David Mallon Email & Phone Number

I help leaders in the world's leading organizations to harness the full force of what their people can do—helping each to continuously sense, analyze, and act on challenges arising at the ever-shifting intersection of the work, the workforce, and the workplace. I combine the power of decision intelligence with my more than 15 years experience directing research for Bersin—the industry standard for HR research—and the collective wisdom of the world's largest and most successful human capital consultancy, Deloitte, all in service of making work better for humans and humans better at work. I am:• The leader of Insights2Action, Deloitte Human Capital Decision Intelligence capability• A trusted adviser to Chief Human Resources Officers, Chief Learning Officers, Global Heads of Talent, and all business leaders with a stake in work-workforce-workplace issues. I was primary thought partner to Josh Bersin for more than a decade.• An Author for Deloitte's annual Global Human Capital Trends study, the largest & most global study of HC needs and capabilities of its kind.• Co-host of the Capital H podcast, the industry's premier venue for insightful conversation on the most pressing workforce issues of the day. • A sought-after influencer, thought leader, and speaker. • Still a L&D practitioner & technologist at heart, former lead for Bersin's Learning & Development research practice; force behind work in continuous learning, learning cultures, high-impact learning organization maturity, & learning technology. Central to work in HR’s changing value and evolving operating models & governance, and evolving approaches to workforce strategies and the Future of Work; Leading research on organization design and adaptability.Prior to Deloitte and Bersin, I: • Led the consulting services practice for a major LMS provider, assisted hundreds of clients with the integration and alignment of solutions to critical business objectives. • Held several learning and organization development related positions with EarthLink, responsible for overall learning strategy for its global call center organization and two successful Learning Management System selection/implementations (1 global); Designed & deployed comprehensive contact center agent Certification program; and led division implementation of performance management program and system.• Started my career with 10 years of hands-on Contact Center experience including training/performance improvement of thousands of outsourced agents. Extensive working time in India and the Philippines.

Listed skills include Organizational Development, E Learning, Strategy, Talent Management, and 39 others.