It Support Technician
Current- Providing system support services, including service outage diagnosis, troubleshooting and restoration of service and virus protection management.
- Performing fast and ecient network support including troubleshooting, help desk functions, and correction of NT-related problems on servers and workstations.
- Installing, Updating, & Troubleshooting hardware and software issues Repairing and Replacing PC/Laptop hardware.
- Maintaining Windows 2016, Windows 2019, Terminal Servers, & client PC's.
- Providing support to customers on a variety of IT issues by identifying, researching and resolving technical problems either remote or onsite.
- Assisting users with backing up computer data on network le shares or external media.