Dana Mangifico, Almi, Clss Email & Phone Number

Indianapolis, Indiana

Indianapolis, Indiana

Indianapolis, Indiana Area

Create, monitor, and improve digital marketing strategies for client products, services, and activities with a focus on healthcare, non-profit, e-commerce, and other small businesses. Create Facebook ads and perform data analysis for efficacy, problem-solving, and budgeting.Locate news and other pertinent content and appropriately schedule for delivery automation.Adhere to all social media marketing guidelines. Utilize correct spelling and grammar at all times to clearly and effectively convey information.

Indianapolis, Indiana

Developed strong business relationships with about 400 current clients to further retention and growth as well as shared the value of TelSpan with others not yet part of the TelSpan family. As a Client Relationship Executive, I worked as a partner with our various other departments to ensure our clients receive the best possible service (we called that E3 "Excellence Exceeding Expectations"). Voted "Most Positive Energy" by my peers for exemplary enthusiasm and commitment to the company and its mission, vision, and values.

Avon, Indiana

Provided effective and creative solutions to our retail customers in person and by phone. Acquired and retained customers, provided excellent service, ensured customer satisfaction, and helped grow the business. Maintained an intense & competitive spirit, an assertive & confident personality, a strong sense of urgency, and a commitment to achieving results.

Carmel, Indiana

Call center and data entry for insurance tracking purposes and potential placement of collateral protection insurance working largely with credit unions and smaller banks. Promoted from CSS to Team Leader in under 6 months for exceptional client service skills. Coached a team of 10-15 employees within the physical office and at home. Received several awards such as Employee of the Month and Call of the Month and numerous ‘Exceptional’ call audits. Trained and mentored new hires and existing employees.

Kokomo, Indiana Area

Assisted the agent with generating new business through a multi-channel marketing approach. Serviced existing clients and offered additional products and services when appropriate. Obtained Property & Casualty license. Attended community and networking events to promote the agency and its offerings.