Supported clients to optimize their business processes, execute their projects, redistribute resourcesto maximize return, increase productivity, evaluate/develop their strategic plan, revitalize/develop their sales team, improve their customer engagement strategy, and apply best practices associated with commercial excellenceProvided remote design and software engineering services, one-time assessment with recommendations, and full execution of the recommendations through follow-up implementation projects and workshops

Led the Business Operations team of 450 resources globally, which supported Sales developing all the solutions proposals worldwide. Improved productivity by creating Global Centers to reduce the cost-to-serve/revenue ratio while increasing the KPIs associated with quality and customer satisfaction.Reduced the repetitive manual work and cycle times of the operation processes through the implementation of automatic tools, self-serving applications, and CPQ projects

Led the Sales Operations and Sales Enablement teams in the Americas Pole that worked on Sales training, optimization, targets, performance, reporting, communication, and incentives. Implemented a company-wide Sales Model covering strategy, processes, organizational structure, human resources, and recognition to support the growth targets and accelerate the acquisition integration process.Deployed a Global Strategy from the high-level executive strategic plan to the individual contributor level to guarantee full alignment. Applied a Sales Operating System across the company to standardize the flow of information up and down the management chain with the purpose of improving communication, reducing redundant meetings, and increasing the customer-facing time. Optimized the Sales organizational structure to have consistent roles Globally to assure sharing of best practices.Monitored the regional Sales performance via short-term and long-term metrics (monthly orders, sales velocity, future pipeline, number of new customers, and funnel) versus the utilization of resources and headcount to identify risks and opportunities within the team.Improved Sales effectiveness through rolling out Salesforce, accelerated the Leads to Order timeline, and improved the Pipeline of large capital projects

Served as interim VP of Sales for the Americas Pole during a dual-role assignment overseeing all Bus which included turkey projects, software, advanced solutions, products, and services. Directed the Management Operating System (MOS) of forecast and pulsing with Sales directors across the Americas to present our plan on a weekly basis to the executive team. Prepared and executed the Annual Operating Plans for the Pole by working with the 5 BU and supporting functions

Led the Process Analytical Technology (PAT) and Process Automation division for the pharmaceutical and biotech industries in Puerto Rico supporting customers during the development, scale-up, and manufacturing stages for process optimization

Served as liaison between the three sectors that compose the cluster entities, the Biotech and Pharmaceutical Industries, the Public and Private Academic Institutions in Puerto Rico, and the economic development division of the government. Developed strategic plan for the Pharmaceutical and Biotech clusters with the steering committees

Performed Value Stream Mapping on product lines. Participated in Kaizen initiatives to reduce waist applying Lean Manufacturing principles. Certified processes using Six sigma tools to ensure robust and reliable processes and provided production support for engine turbine manufacturing lines. Perform cost reduction analysis during the transfer from development-level to production-level manufacturing