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> Innovative engagement with decision makers, understanding customers´ pain points and influencing business leaders with a new and more powerful vision for their success, earning their buy-in and strengthening a diverse customer portfolio with exponential growth and ROI;> Sales pipeline management, generating Eur 5 million each year in new business opportunities in hightech, industrial, consumer goods and automotive verticals;> Hunter and consultive profile with a network built on prospective research via web & social media, internal databases and external tools;> Foster strategic customer relationships and earn the customer´s trust as a valued partner;> Building action plans to create customized solutions and support customers on their move to the next level;> Industry trends research and business objetives to stay informed about customer potential demands;> Gathering market Intelligence in new verticals and drive pipeline through Inbound & Outbound prospecting;> Working closely with Marketing to execute the demand generation and positioning prospecting efforts on winning strategies.

> Process mapping approach in all 13 BUs of ABB with a high level of process detailing, gaps identification as well as synergy opportunities among the business units to leverage the productivity;> Design of a Regional Control Tower deployment plan covering order management and transportation activities across Brazil.

> Accountable for S&OP, order to invoicing, procurement and inventory with a staff of 20 FTEs including 2 coordinators; > Manufacturing process optimization and deployment of production outsourcing to increase capacity and speed up the internal order cycle;> Inventory accuracy increase from 60% to 98% covering 40,000 SKUs through visual Kanban techniques; > Plant layout rearrangement, decreasing the order cycle time in 10%; > S&OP deployment of inventory and invoicing performance indicators, diminishing the stock average value from 4 to 2 months worth of sales; > Onshore and offshore staff mobilization and demobilization in refineries and oil platforms located in SP, RJ & BA.

> Orchestration of 1,700 sales orders with a monthly turnover of R$ 80 million in telecom equipment and field services, serving the main players: Claro, OI, TIM, Nextel and Telefonica;> Active member of the transition team accountable for migrating 150 headcounts from Sao Paulo & Curitiba to Capgemini Service Center located in Campinas encompassing HR, IT and facilities themes;> Great focus on people management and automation initiatives in a demanding scenario for higher margins and incremental P&L contribution due to contractual productivity triggers; > Headcounts shortened in 30% with uptrend volumes and keeping up with SLAs e KPIs deliveries;> Leader of process mapping projects and best practises sharing among the team to comply with SOX & SAS 70, information security and quality audits;> Yellow&Green Project Management empowering the team towards a continuous improvement mindset.

> Customer Service Excellence, nurturing and farming the relationships in order to optimize the business long term growth; > Leading a team of 5 headcounts in charge of Inbound and Outbound operations covering 10,000 SKUs; > Foreign sales pricing and profitability monitoring; > Domestic and International Service Providers selection and homologation through e-procurement tools; > Distribution management across Brazil with great focus on OTIF performance indicator; > Strategic planning meetings with plant managers and S&OP supervisors to resource sizing; > Support in the development and registration of new products for the international market, collaborating with R&D, Marketing and Regulatory Affairs; > Launching of a good practises manual on reverse to mitigate process waste.Transportation and Import Export Coordinator (2004>2006)> Software rollout experience with GKO across 4 plants, Microsiga and Pentatransaction, leveraring visibility on potential new markets and track&trace activities;> Review of all Inbound and Outbound network, mitigating the spraying effect of several service providers, contracts renegotiation and payment terms revision, resulting in savings over R$ 900k in 1 year. Import Export Analyst (1999 > 2004)