Darrell Mathis Email & Phone Number

Us

Reporting to the City Comptroller, operating under a $119MM annual departmental budget while managing $750MM in reserves, this role is responsible for reforming and leading the operations of the City’s self-insured, third-party administered claims management program. Reforming, creating and implementing cost reduction strategies and initiatives that align with and support those of the overall enterprise. Also responsible for assuring that staffing, culture, philosophies and processes are aligned with City of Chicago standards and Department of Finance key strategies and objectives. Manage TPA service delivery at all levels. Educate and train the City on workers’ compensation policies and procedures. Assess and perpetually monitor the cost effectiveness of the WC program and identifies inefficiencies while recommending and implementing process improvements.

Chicago, Il, Us

Leading global hospitality company with subsidiaries that develop, own, operate, manage, franchise, license or provide services to hotels, resorts, branded residences, and vacation ownership properties.Director, Claim Management & Loss PreventionLed all Claims Management and Loss Prevention Programs Globally. Supervised 12 Managers, approximately 40 employees and multiple vendors, including Third Party Claims Administrators. Reported directly to CFO and Senior Vice President of Finance and Vice President of Risk Management. Oversaw departmental budget of $1.7M.

Chicago, Il, Us

Chicago-based insurance brokerage firm, independent and privately owned. Skilled in loss forecasting, budgeting, coverage analysis, risk management cost allocation, and special projects such as evaluating risk financing options.Director of Claims & Risk ControlResponsible for managing the department and a staff of five and all loss control services and safety engineering concepts. Reported to principal and founder of a commercial brokerage that generates $25M in annual revenue.

Chicago, Illinois, Us

Insurance architects work to design programs that minimize risk, protect assets, and reduce liabilities by using a proactive and intuitive approach to each client’s complex business needs and exposures.Director of Claim Management ServicesResponsible for the oversight of all claim’s management services and activities. Led a team of four Claim Administrators and 2 Workers' Compensation Claims Specialists.

Chicago, Il, Us

Chicago-based insurance brokerage firm, independent and privately owned. Skilled in loss forecasting, budgeting, coverage analysis, risk management cost allocation, and special projects such as evaluating risk financing options.Responsible for technical support and organizational profitability goals for clients and staff through acquisitions, retentions, and customer satisfaction.

Us

Third-Party Administrator (TPA) that handles workers compensation, short- & long-term disability, and Family Medical Leave Act (FMLA) claims for employers. Manages workers compensation and disability claims.Management of accounts of multiple client service programs and/or single large national program; to maintain client, client broker and key vendor relationships; and to manage program procedures and processes that impact customer satisfaction ensuring consistency in process within the account as well as client retention. Perform client renewal and Client Service Instruction preparation for assigned clients. Coordinate pricing and completes location coding parameters; prepares and distributes stewardship and other reports. Coordinate client invoicing, audits and accounts receivable follow-up for assigned clients. Educate the client on loss data - drivers of cost impacting assigned programs. Coordinate project activity. Acts as primary client contact with focus on maintaining and improving overall customer satisfaction. Identify issues that impact customer satisfaction. Identifies and solicits cross selling opportunities. Coordinate client contracts. Support the organization's quality program(s). Administer company personnel policies in all areas and follows company staffing standards and training recommendations. Interview, hire and establish colleague performance development plans; conducts colleague performance discussions. Provide support, guidance, leadership and motivation to promote maximum performance.

Us

Responsible for the technical and operational functions of claim unit(s) including compliance with company standards and industry best practices; to ensure consistent delivery of quality services; to be responsible for staffing and training needs, as well as staff development, career and succession planning; and to assist the Operations Manager with budget preparation and profit and loss management. To lead the operation of teams which administer claims for Coca Cola; to provide technical, jurisdictional and statutory direction, overall management and training of claims staff in applicable jurisdictions.

Us

Supervises claims examiners management of Workers Compensation claims for Coca Cola Enterprises. Identifies and advises client of trends, problems, and issues as well as recommended course of action; informs management of new procedures and ideas for continuous process improvement. Provide technical/jurisdictional direction to examiner direct reports on claim adjudication. Compiles, reviews and analyzes management reports and takes appropriate action. Performs quality review on disability claims in compliance with audit requirements, service contract requirements, and quality standards. .Maintains contact with the client on claims and promotes a professional client relationship; makes recommendations to client as suggested by the claim status; Ensures claims files are coded correctly and adequate documentation is made by claims examiners .Maintains a quality assurance program to support the Total Performance Management initiative and the consistent delivery of quality claims service. Administers company personnel policies in all areas and follows company staffing standards and training recommendations. Interviews, hires and establishes colleague performance development plans; conducts colleague performance discussions. Provide support, guidance, leadership and motivation to promote maximum performance. In addition, provides statistical analysis to quantify risk using analysis software and econometric models. Conducts educational or training programs and plans and contributes to the development of risk management systems.

Rolling Meadows, Illinois, Us

Wayne, Pa, Us

Rolling Meadows, Illinois, Us

Chicago, Illinois, Us

Boston, Ma, Us

Bachelor'S Degree, Business Administration And Management, General

Education record