Darrell Mathis Email and Phone Number
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A Senior Director of Claims Management, Risk Management and Loss Control with a diverse and progressive experience in the insurance industry from a large hospitality firm, multi-national insurance companies, a family owned business, mid-sized insurance brokers, managed care organizations, third-party administrators and the Nation's third largest municipality. A change Agent recognized for being a knowledge leader in Analytics, Workers' Compensation Claims, P & C Claims Resolution, Litigation Management, Multi-line and Multi-jurisdictional Claims and Software Documentation. Known for extensive expertise in claim management experience, risk management, and risk transfer. Demonstrated excellent and clear communications skills, through building lasting and effective relationships with all levels of the organization, both internally and externally. Email: dmathsiii@gmail.com .
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Director Of Workers’ CompensationCity Of Chicago Sep 2020 - PresentUsReporting to the City Comptroller, operating under a $119MM annual departmental budget while managing $750MM in reserves, this role is responsible for reforming and leading the operations of the City’s self-insured, third-party administered claims management program. Reforming, creating and implementing cost reduction strategies and initiatives that align with and support those of the overall enterprise. Also responsible for assuring that staffing, culture, philosophies and processes are aligned with City of Chicago standards and Department of Finance key strategies and objectives. Manage TPA service delivery at all levels. Educate and train the City on workers’ compensation policies and procedures. Assess and perpetually monitor the cost effectiveness of the WC program and identifies inefficiencies while recommending and implementing process improvements.
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Director, Global Claim Management & Risk ControlHyatt Hotels Corporation Dec 2018 - Jul 2020Chicago, Il, UsLeading global hospitality company with subsidiaries that develop, own, operate, manage, franchise, license or provide services to hotels, resorts, branded residences, and vacation ownership properties.Director, Claim Management & Loss PreventionLed all Claims Management and Loss Prevention Programs Globally. Supervised 12 Managers, approximately 40 employees and multiple vendors, including Third Party Claims Administrators. Reported directly to CFO and Senior Vice President of Finance and Vice President of Risk Management. Oversaw departmental budget of $1.7M. -
Director Of Claim & Risk ControlTave Risk Management Jan 2018 - Dec 2018Chicago, Il, UsChicago-based insurance brokerage firm, independent and privately owned. Skilled in loss forecasting, budgeting, coverage analysis, risk management cost allocation, and special projects such as evaluating risk financing options.Director of Claims & Risk ControlResponsible for managing the department and a staff of five and all loss control services and safety engineering concepts. Reported to principal and founder of a commercial brokerage that generates $25M in annual revenue. -
Director Of Claim Management ServicesAlper Services Llc Feb 2017 - Jan 2018Chicago, Illinois, UsInsurance architects work to design programs that minimize risk, protect assets, and reduce liabilities by using a proactive and intuitive approach to each client’s complex business needs and exposures.Director of Claim Management ServicesResponsible for the oversight of all claim’s management services and activities. Led a team of four Claim Administrators and 2 Workers' Compensation Claims Specialists. -
Executive, ClaimsTave Risk Management Dec 2014 - Jan 2017Chicago, Il, UsChicago-based insurance brokerage firm, independent and privately owned. Skilled in loss forecasting, budgeting, coverage analysis, risk management cost allocation, and special projects such as evaluating risk financing options.Responsible for technical support and organizational profitability goals for clients and staff through acquisitions, retentions, and customer satisfaction.
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Manager Client ServicesSedgwick Nov 2012 - Nov 2014UsThird-Party Administrator (TPA) that handles workers compensation, short- & long-term disability, and Family Medical Leave Act (FMLA) claims for employers. Manages workers compensation and disability claims.Management of accounts of multiple client service programs and/or single large national program; to maintain client, client broker and key vendor relationships; and to manage program procedures and processes that impact customer satisfaction ensuring consistency in process within the account as well as client retention. Perform client renewal and Client Service Instruction preparation for assigned clients. Coordinate pricing and completes location coding parameters; prepares and distributes stewardship and other reports. Coordinate client invoicing, audits and accounts receivable follow-up for assigned clients. Educate the client on loss data - drivers of cost impacting assigned programs. Coordinate project activity. Acts as primary client contact with focus on maintaining and improving overall customer satisfaction. Identify issues that impact customer satisfaction. Identifies and solicits cross selling opportunities. Coordinate client contracts. Support the organization's quality program(s). Administer company personnel policies in all areas and follows company staffing standards and training recommendations. Interview, hire and establish colleague performance development plans; conducts colleague performance discussions. Provide support, guidance, leadership and motivation to promote maximum performance. -
Regional Team Lead W/C-The Coca-Cola Company, Inc.Sedgwick Dec 2010 - Nov 2012UsResponsible for the technical and operational functions of claim unit(s) including compliance with company standards and industry best practices; to ensure consistent delivery of quality services; to be responsible for staffing and training needs, as well as staff development, career and succession planning; and to assist the Operations Manager with budget preparation and profit and loss management. To lead the operation of teams which administer claims for Coca Cola; to provide technical, jurisdictional and statutory direction, overall management and training of claims staff in applicable jurisdictions.
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Supervisor/Coca Cola W/C- Central &Great Lakes Business UnitSedgwick Oct 2007 - Dec 2010UsSupervises claims examiners management of Workers Compensation claims for Coca Cola Enterprises. Identifies and advises client of trends, problems, and issues as well as recommended course of action; informs management of new procedures and ideas for continuous process improvement. Provide technical/jurisdictional direction to examiner direct reports on claim adjudication. Compiles, reviews and analyzes management reports and takes appropriate action. Performs quality review on disability claims in compliance with audit requirements, service contract requirements, and quality standards. .Maintains contact with the client on claims and promotes a professional client relationship; makes recommendations to client as suggested by the claim status; Ensures claims files are coded correctly and adequate documentation is made by claims examiners .Maintains a quality assurance program to support the Total Performance Management initiative and the consistent delivery of quality claims service. Administers company personnel policies in all areas and follows company staffing standards and training recommendations. Interviews, hires and establishes colleague performance development plans; conducts colleague performance discussions. Provide support, guidance, leadership and motivation to promote maximum performance. In addition, provides statistical analysis to quantify risk using analysis software and econometric models. Conducts educational or training programs and plans and contributes to the development of risk management systems.
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SupervisorGallagher Bassett 2006 - 2007Rolling Meadows, Illinois, Us -
Area Sales ManagerGenex Services, Inc. Sep 2005 - Nov 2006Wayne, Pa, Us -
Senior Claim RepresentativeGallagher Bassett Nov 2003 - Sep 2005Rolling Meadows, Illinois, Us
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Senior Claim AnalystCna Insurance Aug 2001 - Nov 2003Chicago, Illinois, Us -
AdjusterUssic/Hcc 2000 - 2001
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Senior Case Manager IiiLiberty Mutual Insurance 1999 - 2000Boston, Ma, Us
Darrell Mathis Skills
Darrell Mathis Education Details
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Illinois State UniversityGeneral -
Kenwood Academy High School
Frequently Asked Questions about Darrell Mathis
What company does Darrell Mathis work for?
Darrell Mathis works for City Of Chicago
What is Darrell Mathis's role at the current company?
Darrell Mathis's current role is Director of Workers’ Compensation at City of Chicago | RISK ALL STAR.
What is Darrell Mathis's email address?
Darrell Mathis's email address is dm****@****erm.com
What is Darrell Mathis's direct phone number?
Darrell Mathis's direct phone number is +177349*****
What schools did Darrell Mathis attend?
Darrell Mathis attended Illinois State University, Kenwood Academy High School.
What skills is Darrell Mathis known for?
Darrell Mathis has skills like Workers Compensation, Risk Management, Claim, Claims Management, Insurance, Property And Casualty Insurance, Health Insurance, Liability, Legal Liability, Commercial Insurance, Leadership, Subrogation.
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