David Brown possesses expertise in web analytics, omniture, digital marketing, analytics, crm and 36 more skills. Colleagues describe him as "I was incredibly fortunate to be hired by David and work in his team for 3 years, and I can confidently say he is one of the best leaders I have ever worked with. David has an innate ability to foster a thriving team culture which was reinforced by 0% attrition in his team during his tenure at Branch. He is the epitome of a personable leader; his genuine interest in our professional and personal growth created an environment of collaboration and innovation. This approachability, coupled with his exceptional communication skills, made David not just a superior manager but a mentor and advocate for his team. David has an impressive track record of leading the team to success on multiple occasions, especially during those difficult quarters where our largest accounts were up for renewal. His experienced understanding of customer needs and proactive approach to problem-solving contributed significantly to our consistently positive NPS scores. He set high standards for our team and inspired us to surpass expectations, ultimately establishing Branch as a leader in customer success within the EMEA + APAC regions. Moreover, David played a pivotal role in bridging the gap between Customer Success and Sales, showcasing exceptional cross-functional leadership. His collaboration with the sales team was instrumental in achieving our revenue targets and fostering a seamless customer journey from acquisition to success. I wholeheartedly recommend David for any leadership role in Customer Success or beyond. His exceptional qualities as a personable leader, strategist, customer advocate and results-driven professional make him an invaluable asset to any organisation fortunate enough to have him on board." and "During our time working together at Automation Anywhere, David consistently demonstrated a deep understanding of customer needs, coupled with the ability to translate those needs into actionable plans. His dedication to customer satisfaction, combined with his ability to manage our diverse team and adapt to changing circumstances, made him a great lead for a Customer Success team. His significant experience, along with his positive attitude make him one of the best managers I had the pleasure to work with."