Primary liaison to corporate buyer partner companies solving invoice processing challenges.Document processes necessary to perform the functions of the Business Operations team members.Serve as a resource and mentor to the Supplier Relationship Managers to streamline overall inter-department efficiency

Delivers custom solutions for luxury residential audio-visual integration, including home automation and lighting systems.Accomplishment highlights:• Led a team of 22 people including installation, service, and engineering.• Streamlined engineering processes to reduce time producing design proposals increasing revenue over previous years• Decreased Service response time by 20% by utilizing ZenDesk software to track service requests which increased revenue by 40%.

Focused on working with our vendors to make sure we maximize our relationships. Assuring that we are making it as easy as possible for our vendors to work with us.Accomplishment highlights:• Negotiated and oversaw purchasing rebate programs for the top 25 product vendors.• Established relationships with international audio-visual integrators for projects outside the United States.• Negotiated return merchandise arrangements to reduce overstocked equipment costs.• Developed a system to track year-over-year vendor purchase rebate programs associated with Growth and Volume Incentives.• Resolved product supply challenges by communicating with Vendors regularly about upcoming projects.• Position eliminated due to Covid-19.

Startup wireless telecommunications company focused on global deployment in underdeveloped areas of the world.Accomplishment highlights:• Oversaw day-to-day operational aspects of research and development projects ranging in size from $5-10 million each.• Successfully navigated global logistics with importing and exporting components and final products.• Secured office space and necessary office equipment for an office of seven employees.• Reported the status of on-going research and development projects to the executive management team weekly.• Facilitated accounts payable functions.

SKC provides custom solutions for both voice and video applications to assist with help desk support, asset management, scheduling & call management, programming and MAC work, or usage assessment & planning. If needed, SKC can provide Full Solution Deployment and manage all aspects of a video environment.Accomplishment highlights:• Worked with sales staff to identify new opportunities sparking 30% growth with existing customers as an account manager.• Recognized by peers and superiors as a leader in customer relations development in an emerging sales territory.• Oversaw day-to-day operational aspects of projects ranging in size from $50,000 to $1 million each.• Led an internal team to streamline and document the project lifecycle of audio-visual integration projects, which increased overall productivity by 25%.• Managed the acquisition and delivery of equipment for projects.

Startup electronics manufacturer of high-speed encryption processors for use in bitcoin mining, research, telecommunication, and security applications.• Oversee billing and accounting department, human resources, contract development, and oversight, and records management. • Carrying out the tasks and duties defined by management. • Direct the flow of work that allows the company to operate effectively.• Assist with selection and hiring of employees including general payroll management.• Facilitate accounts payable functions.• Liaison for outside vendors.• Direct the flow of communications within the company. • Organizational development in a startup organization.• Represent the company at trade shows and other public appearances.• Primary contact for list of institutional clients. • Establish relationships and rapport with clients to ensure the highest level of customer service.• Provide technical advice regarding adoption of hardware purchases.

Leading supplier of discovery solutions including electronic discovery, computer forensics, document review, and online hosting, with annual sales of $18M. Work with Project Management team to distribute workload and alleviate roadblocks that obstruct assisting clients and keep projects moving.

Iris processes data from a variety of computer and electronic sources in order to produce information that can be used in a court of law. The company utilizes staff in China in order to process data 24 hours a day.Work with the US based staff and equipment in order to meet client and sales requirements. Also work with the team in China to hand off and receive work so that the offices can maintain workflow overnight.

Coordinate the efforts of over 120 volunteers for a three-day event of 8,000–10,000 people. Plan and coordinate all phases of this fund-raising event, including charity designation and marketing coordination. Supervise production and serving of food. Design and produce all display advertising. Train new workers in various areas of the festival as needed to meet demand. Lead a diverse demographic of people. Negotiate vendor contracts. Establish quality-control guidelines for cooking procedures. Develop timelines and cooking schedules to efficiently utilize our volunteers. Coordinate the logistics for the event, including traffic flow, serving of food and parking.Accomplishment highlights:• Increased attendance by over 13% for two consecutive years (2009 and 2010).• Increased profit by 5% from 2007 to 2008.• Increased revenue 15% from 2007 to 2008.

Document Imaging Leader providing Scanning, Imaging, Software, ECM and Workflow solutions, generating $2.6 million with 30 employees. American Micro primarily scans paper documents into an electronic format and captures data from those documents that enables retrieval without the use of the original paper document.Develop and utilize measurement tools and indicators to increase overall efficiency and quality in a production environment. Lead the day-to-day functions of up to 20 employees, including production schedules and work orders. Accomplishment highlights:• Improved operating efficiency 25% by implementing a project tracking program. • Established incentive programs that improved productivity by 10% and simultaneously increased quality.• Increased production efficiency by 10% utilizing Kaizen elements.• Prepared and evaluated daily and monthly production level projections, enabling evaluation of staffing levels and production efficiency. • Negotiated contracts and coordinated staffing vendors for project work to maintain acceptable production levels. • Recruiting of production staff to meet workflow needs• Employee training with production efficiency evaluation in a diverse workforce. • Reduced turnover by 50% and increased gross profit by 9% through development of formal job descriptions, tasks and functions for the production staff.