Pro-active engagement in the management company for a 42-apartment block in Northampton, working with the managing agent to optimise service delivery and provide best value for leaseholders. Singlehandedly recruited a board of owner/landlords and assumed control of the management company by negotiation with the original management. Selected and engaged new managing agents to achieve a fully-costed budget to reduce management fees by c. 25%

I continue to engage on a number of ad hoc projects, including * assisting a new payment services provider to engage with the UK ticketing market* creating a new property management company* providing a maintenance strategy for a property letting agency * solution consultancy for a 3PL company* defining a complete market entry strategy for a new software provider* developing membership insights and international growth strategies for an international trade association* developing a market development strategy for a service provider into the sports market* advising non-EU ticketing and related companies on entry strategies to the UK and EMEA markets, * providing IT support consultancy to a niche travel organisation, * providing revenue management and operational strategy consultancy to a large local automotive distributor, * designing and implementing a continuity strategy for site service provision at a local educational establishment

AudienceView is a world leader in e-commerce and ticketing software for events and entertainment organizations. Rapidly approaching $2 billion in transactions value each year, our innovative, engaging software is helping more than 550 venues in 15 countries deliver exceptional shopping, in-venue and overall customer experiences. It also powers self-serve e-commerce, ticketing and events management portals, which can be used for events of any size or type. AudienceView was founded in 2002 and has received funding from Ventures West 8 Limited Partnership and private investors.Responsible for sales operations and execution globally, and executive leadership and presence in the EMEA region. I have recruited a new sales team and defined a program of CRM improvement and sales automation.

GE Precision Engineering Ltd is a leading design and manufacturing company based in Northamptonshire. We provide a high quality engineering design and manufacturing service to the motorsport and automotive industry. We specialise in the design, manufacture and development of race and high performance engines.Defining and delivering commercial and operational strategy for• IT infrastructure• Sales and marketing• Business development• Admin process• Cost control

Baines Racing modifies and services motorcycles, specialising in Ducati bikes, and has designed and built its own retro-classic Ducati special called Project Imola. Baines Racing also has a bicycle shop at their base at Silverstone Circuit. Baines Racing has fully equipped workshops and a new showroom containing quality mountain and road bikesDefining and delivering commercial and operational strategy for• IT infrastructure• Sales and marketing• Business development• Admin process• Cost control

Mextours specialises in select holidays for the individual, concentrating on the tradition, style and standard of excellence built up over the years. These are not "Package Tours". You decide what you want, where you want to go, what you might have read about Mexico and we do the rest. It might take three or four itineraries until we get it just right. Whether it be that holiday of a lifetime, a business trip, wedding, honeymoon, a select small and up-market conference or just a weekend! Developing IT strategy, product/service procurement, managing support requirements.

Providing management of the Information Governance team, process review and strategy for compliance and service improvement.

B2B Software Development and Sales. This company is a software developer, and e-commerce technology solution provider into the venue/event ticketing market, enabling rightsholders to effectively manage the sales and distribution of their tickets and other products. This is a complex application, dictating a high level of integration and inter-operability with a number of complementary applications and solutions at a technical, operational and commercial level. This involved sourcing products and services on a global basis, and ensuring the supply chain was consistent with the business plan.I created a new UK company as an equity partner with the owners of an established provider from Greece. Created the UK company, negotiated a Shareholder Agreement and UK Licence, recruited staff, recruited an investor, and won five clients in the first year of operation – this with an unknown product and the misplaced negative perceptions regarding a Greek supplier. In this start-up role, I have had to perform literally every task at every level of the company.The company was cash-neutral after only six months operation.I also drove the creation of new group companies in Norway and Netherlands.

B2B Software Development and Sales. As above, this company is a software developer and e-commerce technology provider. I was responsible for 60 employees in four countries and total annual revenues of c.£40 million. I was also an Executive Board member of the US parent, with P&L responsibility for International regions, driving commercial strategy and solution roll out.Managing Director for Europe, Middle East and Africa region, then after a year promoted to include Asia-Pacific region. Delivered against very aggressive budgets (50% increase in EBITDA) in 2008, 2009 and 2010, and also bringing in APAC with a large over-performance from previous loss-making performances. Created International solution strategy, and reduced operational costs by 20% year-on-year.I created a number of new service products, and delivered these successfully to support growth. A key part of this was to globally source third party and OEM products and solutions, and to ensure they were integrated both technically and commercially into the primary solution.

Technical/Project Manager & Solution Architect for HP Consulting. • Defining and delivering Infrastructure projects• Defining and delivering Internet and e-commerce projects• Adoption of formal Project Management methodologiesBusiness Development Manager for HP’s Direct Sales organisation• Design and implementation of HP’s Direct sales engine for PC products• Creation of Supply Chain• Providing support and subject matter expertise to Field Sales• Business Management responsibility for direct sales quota• Qualifying direct opportunities• Training roll-out and evangelism across all HP sales forces• Engagement with other business units for synergetic opportunitiesSales Manager for Direct Acquisition sales team• Team starting from “behind the line”• Created process account ownership disputes across business units• Created process to provide useable CRM and prospecting data • Created process for and facilitated engagement of direct telesales support• Achieved 120% of $11 million half year quotaSenior Account Manager for HP PC Division• Achieved 135% of $7.8M half year quota H204• Achieved 140% of $12.5M full year quota FY05• Achieved 165% of $15M full year quota FY06Business Development Manager • Drive PC business via Outsourcers and System Integrators• Build strategic senior relationships with partners• Define and implement new sales models to promote partner synergy• Manage field sales force in outsourcing opportunities• Sales and organizational skills• Commercial and contractual skills

Providing independent IT consultancy services to the football industry. Engaged in a project with Hewlett-Packard to produce products and services to help activate their sponsorship of World Cup France ’98 and the various club sponsorships they ran in the UK. The project was to research, design and implement a fully integrated stadium infrastructure solution based on a Microsoft platform. My role was to• Define the high-level and mid-level functionality• Identify and negotiate best-in-class solution components• Secure a high-profile venue to be the showcase partner (secured Everton FC)• Lead the marketing and sales of the solution• Won business with Slavia Prague, AEK Athens, Reading FC and Liverpool FC• Became director of services company to deliver solution• Formed new sales company• Presented paper on IT/data Integration to 300+ delegates at Stadium & Arena 2000 Following a re-organisation, retained by HP as consultant• Ran project to specify and present distributed retail & ticket sales solution to Taiwan Baseball League• Managed a music industry dotcom start up project to launch a music portal called Music3W on behalf of Rolling Stones and Bryan Adams’ management.• Became an HP employee at the company’s request