Drew Jackson Email & Phone Number

Portland, Oregon Metropolitan Area

Providing guidance and leadership for the Access Services department at PCC’s Sylvania, Rock Creek, Cascade, and Southeast Campus Libraries

Hillsboro, Or

Responsible for managing operations of the Access Services department at Pacific’s Hillsboro Campus Library, including circulation, ILL and resource sharing, and stacks and facilities maintenance. Supervises one paraprofessional and 15-20 student workers. Coordinates with other library and campus departments to ensure continuity of service between Hillsboro and main campus library. Acts as back-up for Library website (WordPress) and LibCal app management.

Serves as point of contact for department to Dean of University Libraries. Prepares and convenes departmental meetings, collects and reports departmental statistics, and coordinates cross-departmental work and strategic planning. (Interim position)

Forest Grove, Oregon

- Hire, train, schedule, and supervise team of 40+ student workers to staff front desk- Person-in-Charge during evenings and weekends- Manage physical and electronic course reserves- Perform resource sharing tasks (pulling, shipping, and receiving items)- Tech support and troubleshooting during evenings and weekends- Supervise stacks maintenance and shifting projects- Maintain accurate gate count statistics; devised and implemented system for patron counting- Member of Library Social Media Committee and Access Services Outreach Committee- Back-up scheduling support for tutoring services

Portland, Oregon Area

Sold tickets and assisted guests at the Zoo entrance, train station, and carousel, as well as ushering zoo concerts and events.

Worked closely with librarians to design interactive research guides for students

Portland, Oregon Area

-Aid library patrons with research-Aid patrons in accessing print and electronic resources-Help printers navigate the library-Troubleshoot printer, computer, and network issues-Organize and run training for new reference assistants-Coordinate meetings and special projects

Portland, Oregon Area

Coordinated and organized Karma Patrol, a volunteer organization that offers relief aid during on-campus events/festivals at Reed College

Lafayette, California

-Sold tickets and season passes-Helped patrons in person and over the phone-Filed and mailed promotional materials

San Francisco Bay Area

Helped to found a theater company, also worked as director, actor, and producer with that company

Oakland, California

Master Of Library & Information Science - Mlis

Bachelor'S Degree, History

Completed undergraduate thesis titled "London's Burning: Riots and the State in Early Modern London", in which I analyzed the relationship.