Provide direction in planning and executing assigned projects.Work to support new business development opportunities.Develop best practices to achieve department goals.Ensure that all staffs follow department policies and procedures.Analyze department related issues and provide immediate resolutions.Organize trainings to improve technical skills of department staffs.Assist in employee recruitment, performance evaluation, promotion, retention and termination activities.Schedule regular client and department meetings.Build productive and long term relationships with customers.Maintain existing customer base and identify and develop new customersEnsure service levels meet or exceed customer expectations.Address employee grievances and build positive working environment for employees.Develop department budgets and establish cost-reduction initiatives.

Responsibilities: Make sure that the entire Wananchi Group cable infrastructure is well engineered, constructed, monitored, maintained and operated to international best standards, while ensuring the highest up time standards to meet customer.Plans, coordinates, oversees and inspects new, rebuild, and upgrade Fiber and HFC construction projects, acceptances, Quality Control.Perform field engineering, working with drafters/designers to create efficient route designs and best cost estimates.

- Gpon Network Manager Lisbon PT- Customer Network Installation Management- Customer network maintenance management​​

- Technical Manager and supervisor Gpon/HFC networks- Maintenance, audit, Installations Indoor and outdoor network

- Technical Specialist indoor /outdoor HFC networks and Installations for AR Telecom- Technical Consultant/Coordinator/Supervisor within TMAX platform (TMAX platform provides digital triple play services with symmetrical broadband, digital terrestrial television, imaging and voice over high-frequency wireless.)

- HFC indoor and outdoor Network Installations

Responsible for the coordination of technical and information systems,directing staff, determinate necessary technology advances and training employees on the use of software and hardware used in a day-to-day operations.

- Responsible for all IT and structured network​​

IT Network management, installation and configuration of servers and workstations​​

- Inventory stocks- Orders- Negotiations with suppliers- Team Management - Sales training- Customer service

Customer service and Sales